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A guide to hotel departments, operational areas and building functions

SiteMinder

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include greeting guests, making bookings, taking phone requests and managing complaints. As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. Sales manager.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

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Grubhub Grabbed and Contactless is Everywhere

Modern Restaurant Management

It covers both facilities management on-site services (i.e. reception, cleaning, disinfection, security and maintenance services), and catering services (adapted to take in to account social distancing and contactless services). Online booking with set arrival time. ParTech Teams with Techknow. ParTech, Inc.?