InnQuest
SEPTEMBER 28, 2022
However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. The aim, amidst this digitized shift, is to find the right balance that enables hoteliers to deliver an unparalleled experience to their guests.
SiteMinder
MAY 8, 2024
An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Some companies might also charge additional fees for services such as cleaning, maintenance, and special guest services.
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SiteMinder
OCTOBER 11, 2022
If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. As the main guest service department in a hotel, front office functions include: Answering phones.
SiteMinder
OCTOBER 11, 2022
From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Guest services hotel positions. Hotel maintenance positions.
SiteMinder
SEPTEMBER 7, 2023
However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. Too many additional fees will put guests off and have them question the value of their stay.
SiteMinder
SEPTEMBER 10, 2023
It enables you to establish revenue benchmarks, control operational expenditures , allocate resources judiciously, and prepare for contingencies such as economic downturns or unexpected maintenance issues. Contingency planning : Include a contingency fund to address unexpected situations like maintenance emergencies or economic downturns.
SiteMinder
SEPTEMBER 6, 2023
An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance. To find out more on how to remove customer friction, check out this blog post. Reduced workload Gone are the days of manual booking management.
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