Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

OCTOBER 11, 2022

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. What level of customer service will you receive from the company? This will allow you to maximise the revenue generated per booking.

Housekeeping 52

Housekeeping Property Management Book Reservations 52