Hotel Owner

AUGUST 7, 2023

Despite the cost-of-living crisis and economic uncertainty, the international hospitality and tourism industry is experiencing a surge in bookings as the summer season reaches its peak. An estimated 235 million tourists travelled internationally in the first three months of this year, more than double those in the same period of 2022.

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Modern Restaurant Management

DECEMBER 28, 2020

The Baby Boomer and the Gen Z user have significantly different usage patterns in a mobile app and UX and UI teams will need to take this into account as digital solutions become commonplace in the shopping experience. John Moezzi, National Account Manager, Sharp NEC Display Solutions. One size doesn’t fit all. for example.

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Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one.

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Travel and Tourism Marketing Customer Service Pricing 113

Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

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Travel and Tourism Pricing Marketing Customer Service 108