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The Future of Dining: Industry Expert Insights

Modern Restaurant Management

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing Voice-activated apps allow you to order without touching anything.

Budgeting 225
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MRM Franchise Feed: CPK’s Franchise Momentum and Rex’s Rebuilds

Modern Restaurant Management

opened its first Bojangles’ franchise at the Charlotte airport during the Spring of 2008 and another Bojangles’ franchise in Washington, DC in 2011. This opening reflects our goal to bring our delicious chicken, biscuits and Legendary Iced Tea® to even more people.” ” FDY, Inc. Water's Edge Coming to Florida.

L&D 100
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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

In 2008, while most pizza brands thrived during the economic downturn, Hungry Howie’s sales were flat. Additionally, staff will be expected to have cross-training in both order fulfillment and customer service for guests dining-in.