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Building A Customer-Centric F&B Business – A Conversation with Duncan Muir

The Restaurant Times

His successful career is the result of dedication, following a customer-centric approach, and communicating with the customers. Muir went from being a law aspirant to a hotel management graduate, leading a food brand. Communication With Customers Working in an independent restaurant is like working on a blank canvas.

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. Kahale began working at Illes Foods in 2007 and has held several roles within the company. Hometown: Bear Creek, N.C.

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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

Personalizing marketing communications towards guest preferences and behavior. As customers order and pay digitally, their order information is communicated instantly to our kitchen and payment information syncs with our Clover POS device. Founded in 2007, Eataly operates quality Italian markets in 11 countries around the world.

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