InnQuest
SEPTEMBER 12, 2023
From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Happy and motivated staff are more likely to deliver exceptional service.
SiteMinder
NOVEMBER 30, 2023
Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more.
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SiteMinder
NOVEMBER 22, 2023
On Mario, Ghent Marriott General Manager Roger Langhout says : “As soon as we saw Mario interacting with our guests we saw a smile. Mario spends his time helping guests check-in, giving speeches, inspecting rooms, discussing the menu, and giving presentations. Property management A.I
Les Roches
JULY 11, 2023
Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.
SiteMinder
OCTOBER 11, 2022
Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.
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