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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?

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Hospitality training: Courses and programs for hotels

SiteMinder

The program should address the latest trends in guest service, technology, sustainability, and more. These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices.

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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

.” Overview Definition of hotel management and culinary arts Hotel management concerns itself primarily with running establishments where accommodation is offered, which is usually a hotel or a similar operation. What is the difference between hotel management and culinary arts?