Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors.  Adopting Customer Relationship Management (CRM) software also enables personalized marketing and improved guest retention.

Front Desk Operations 130

Front Desk Operations Property Management Book Reservations 130

Revenue Hub

JANUARY 27, 2023

Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel among the competition, potentiate guest retention, increase sales and revenue, and continue to grow. It’s simply about giving them an option that will best adapt to their schedule.

Guest Retention 75

Guest Retention Scheduling Article Book 75

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

JANUARY 11, 2024

By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics. This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making.

Guest Satisfaction 87

Guest Satisfaction Pricing Guest Retention Catering 87

SiteMinder

FEBRUARY 29, 2024

Time management : Efficiently managing tasks to maintain high cleanliness standards within tight schedules. Guest privacy and security : Understanding and respecting guest privacy, along with protocols for handling personal items and security concerns.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Revenue Hub

MAY 18, 2023

Housekeeping Hotels that invest in tech to streamline housekeeping operations will benefit from automated tasks such as room assignments, cleaning schedules, and inventory management. All offer a major step to help hoteliers reduce labour costs, improve cleaning efficiency, and ensure that guest rooms are always ready on time.

Front Desk Operations 87

Front Desk Operations Cost Reduction Book Training 87