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Diverse careers in hospitality and tourism: match your talents

Les Roches

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These types of positions are ideal if you enjoy meeting new people and working with the public every day.

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Everything you need to know about a hotel PMS and what it does

SiteMinder

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. A housekeeping module within your PMS system can connect housekeeping staff to the front-office team. Guests want a seamless check in experience.