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Sat.Sep 10, 2022 - Fri.Sep 16, 2022

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Automation in the Hotel and Motel World

InnQuest

SEPTEMBER 13, 2022

Using chatbots on your website and social media accounts help you engage with customers while automating some of the more tedious parts of the sales process, like answering questions about rates or availability. This next generation technology which is constantly evolving includes: Configurable booking chart with drag/drop functionality.

Housekeeping

Housekeeping Book Guest Satisfaction Information

Hotel SOPs: Tips and examples to create your standard operating procedures

SiteMinder

SEPTEMBER 13, 2022

For example, your goal may be to standardise a response to phone calls into the reservations department, enquiring about discounts. For example, based on the completion of that checkbox, a payment processing team member might have to consistently pick up a new task, resulting in the need to update multiple team members about one change.

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Sat.Sep 10, 2022 - Fri.Sep 16, 2022

Automation in the Hotel and Motel World

Hotel SOPs: Tips and examples to create your standard operating procedures

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