Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

Marketing 180

Marketing Information Communication Reservations 180

eHotelier

JULY 9, 2023

Which elements of virtual trips are the most essential and how these can be used to encourage returning tourists’ behavioural intentions via immersion and nostalgia?

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Hospitality Magazine

JULY 26, 2023

Chef Colin Fassnidge is teaming up with Sydney venue The Doss House to celebrate all things Guinness and oysters for one weekend this August. The festival is the brainchild of Doss House Owner Ciara Doran, Fassnidge, and Fishtales’ John Susman, and will see different food activations held across The Doss House’s sandstone courtyards including an East 33 oyster station, a pig on a spit, and a stall with colannon (mashed potato) turnovers and beef and Guinness pies.

Events 246

Events Magazine 246

Hotelogix

JULY 11, 2023

As per our interactions with hotel groups, it is clear that most of them want to replace their existing on-premises solutions with today’s cloud-based solutions. But then, why is the adoption rate so slow, at least slower than expected?

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Soft Inn

JULY 10, 2023

Try googling the largest hotel chain in the world and see what pops up. It's a guarantee that Marriot International takes the cake. Being so successful must come from a solid strategy, right? Take a look at what you can learn from Marriott's pricing strategy.

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Pricing 246

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their e

Cost Reduction 179

Cost Reduction POS Systems Information Communication 179

eHotelier

JULY 6, 2023

From understanding your target audience to leveraging guest data, here's how to put together a guest journey that helps you to achieve your desired results.

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299

Hospitality Magazine

JULY 26, 2023

Can you believe the 2023 Hospitality Leaders Summit is this Monday? Neither can we, so it’s your last chance to get your hands on tickets to the industry’s much-anticipated event. Don’t miss out on the chance to join the country’s leading industry figures for a day of practical advice and insights to help your business grow. The full-day program will host discussions and panels on topics that matter including staffing, employment law, sustainability, the rise of technolog

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Presentation Magazine Information Events 246

Hotel Owner

JULY 6, 2023

Blossoms Restaurant, which is situated within Rutland Hall Hotel and Spa, celebrated its first year in operation on 6 July and revealed it has already served more than 58,000 guests across various culinary occasions. Rutland Hall Hotel and Spa is a 19th Century country house hotel, offering guests suites and lodges alongside standard, deluxe and superior rooms.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Industry Insights Lodging Magazine

JULY 7, 2023

DALLAS—Economy lodging brands Motel 6 and Studio 6 have teamed up with the Humane Society of the United States to support the organization’s More Than a Pet campaign, which works to raise awareness of the pet poverty crisis, provide financial solutions for struggling pet owners, and keep pets and their families together by increasing access to care and supplies.

Magazine 113

Magazine 113

Hospitality Net

JULY 6, 2023

DoubleTree by Hilton Berlin Ku’damm announced its opening, marking the first opening under Hilton’s full-service DoubleTree by Hilton brand in Berlin and the third in Germany. Designed to serve leisure guests vacationing in Berlin as well as business travelers and groups from around the world, the hotel is one of the largest in the city with 420 guest rooms and over 8,600 square feet of meeting space.

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Modern Restaurant Management

JULY 25, 2023

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

Pricing 167

Pricing Customer Service Information 167

eHotelier

JULY 11, 2023

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

Concierge 264

Concierge 264

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Magazine

JULY 24, 2023

The former Icebergs Dining Room and Bar and L’enclume alumni has been announced as head chef for the upcoming venue. Jacksons on George is the first venue from hospitality group DTL Entertainment Group Pty Ltd lead by Creative Director Maurice Terzini and General Manager Michael Broome. The multi-level venue is set to open in spring at the new Sydney Place precinct in Circular Quay.

Procurement 246

Procurement Magazine 246

Hotel Owner

JULY 12, 2023

The world of work can be a daunting place at the best of times and this can be especially heightened for disabled people. Research from Hilton found that nearly 90% of people with a learning disability have experienced difficulty finding a job. However, Hilton has made it its mission to help those with disabilities get into the hospitality industry by partnering with Down’s Syndrome Association’s WorkFit programme, and Aurora Foxes.

Training 105

Training 105

Hotel Business

JULY 5, 2023

In the hospitality industry, bed bugs are a persistent and potentially costly problem. Every guest walking through your doors could be carrying an apple-seed-sized lawsuit, negative social media posting or unfavorable news media spotlight onto your property. Bed bugs disrupt your guests’ experiences and create additional work for your staff members.

Marketing 105

Marketing 105

Hospitality Net

JULY 4, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies, today announces the signing of Hotel Indigo Satu Mare, a brand debut in Romania. This latest signing delivers the lifestyle brand’s market debut in the Balkan nation and strengthens the brand’s presence in Eastern Europe.

Marketing 104

Marketing 104

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

Communication 167

Communication Information 167

eHotelier

JULY 3, 2023

Search engine optimization (SEO) best practices can help you reach the right audience, putting your hotel in front of the eyes of those most interested and willing to book.

Book 264

Book 264

Hospitality Magazine

JULY 26, 2023

Global business platform Xero has released its latest data as part of the Xero Small Business Index that covers statistics from February to June 2023. The Xero Small Business Index averaged 120 points in the first five months of this year, which is above the last result of 112 that was revealed at the end of 2022. The data has been calculated from aggregated and anonymised transactions from hundreds of thousands of small businesses across the country.

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Budgeting Magazine Information 246

Hotel Owner

JULY 12, 2023

Splendid hospitality group has announced the appointment of Kevin Bonello as executive head chef of five-star hotel The Grand, York. With a culinary background spanning over two decades, including as culinary director at Michelin-starred restaurant De Mondion, Bonello brings a wealth of expertise and innovation to The Grand’s culinary team. He will be working with Ahmed Abdalla, head chef of Legacy, the hotel’s Michelin favorited restaurant for February 2023, and Marc Williams, chef director of

Training 105

Training 105

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Finance & Development : Lodging Magazine

JULY 7, 2023

The U.S. hotel sector posted healthy performance growth during the first quarter of 2023 despite ongoing economic concerns presenting more hurdles for the leisure and business travel segments. However, as year-over-year growth slows against tougher calendar comparisons, those economic challenges are likely to weigh more on new development and deals.

Presentation 104

Presentation Magazine 104

Hospitality Net

JULY 4, 2023

AxisRooms, a leading hotel distribution technology provider, finished integrating its Channel Manager with six Hotel Property Management Systems (Hotel PMSs) and four Online Travel Agencies (OTAs) last month. With these new integrations, AxisRooms aims to boost the connectivity reach of its Channel Manager solution. It will assist hotels in retaining their current Hotel PMSs and increasing their sales through an extensive range of OTAs.

Property Management 102

Property Management 102

Modern Restaurant Management

JULY 19, 2023

The "metaverse" is a general term used to describe any of the virtual universes where people can interact with one another in a shared, immersive environment. With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married.

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Presentation Information Communication Article 167

eHotelier

JULY 2, 2023

Why you need to reconcile your credit cards every day - Insights - Insights The dreaded credit card reconciliation need not be such a big deal if we bite-size it.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an