July, 2023

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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

Marketing 180
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Nostalgia-motivated tourism

eHotelier

Which elements of virtual trips are the most essential and how these can be used to encourage returning tourists’ behavioural intentions via immersion and nostalgia?

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Colin Fassnidge headlines Sydney Guinness and oyster festival

Hospitality Magazine

Chef Colin Fassnidge is teaming up with Sydney venue The Doss House to celebrate all things Guinness and oysters for one weekend this August. The festival is the brainchild of Doss House Owner Ciara Doran, Fassnidge, and Fishtales’ John Susman, and will see different food activations held across The Doss House’s sandstone courtyards including an East 33 oyster station, a pig on a spit, and a stall with colannon (mashed potato) turnovers and beef and Guinness pies.

Events 246
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Adopt Hotelogix cloud-based multi-property solution and go live quickly

Hotelogix

As per our interactions with hotel groups, it is clear that most of them want to replace their existing on-premises solutions with today’s cloud-based solutions. But then, why is the adoption rate so slow, at least slower than expected?

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Marriot’s Pricing Strategy: What You Need To Know

Soft Inn

Try googling the largest hotel chain in the world and see what pops up. It's a guarantee that Marriot International takes the cake. Being so successful must come from a solid strategy, right? Take a look at what you can learn from Marriott's pricing strategy.

Pricing 246

More Trending

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Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their e

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7 steps to creating a guest journey for the first time

eHotelier

From understanding your target audience to leveraging guest data, here's how to put together a guest journey that helps you to achieve your desired results.

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Last chance: join us at the Hospitality Leaders Summit

Hospitality Magazine

Can you believe the 2023 Hospitality Leaders Summit is this Monday? Neither can we, so it’s your last chance to get your hands on tickets to the industry’s much-anticipated event. Don’t miss out on the chance to join the country’s leading industry figures for a day of practical advice and insights to help your business grow. The full-day program will host discussions and panels on topics that matter including staffing, employment law, sustainability, the rise of technolog

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Motel 6 and Studio 6 Partner With the Humane Society of the United States

Industry Insights Lodging Magazine

DALLAS—Economy lodging brands Motel 6 and Studio 6 have teamed up with the Humane Society of the United States to support the organization’s More Than a Pet campaign, which works to raise awareness of the pet poverty crisis, provide financial solutions for struggling pet owners, and keep pets and their families together by increasing access to care and supplies.

Magazine 115
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Ical vs Channel Manager: Which one do you need?

Soft Inn

It's hard, isn't it? Dealing with guest reservations when you're integrated with other channels is challenging, especially during peak season. To make sure you don't make any mistakes with their reservations and to prevent other issues, systems like iCal and channel manager are created. But, which one suits your hotel best?

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Rutland Hall Hotel restaurant serves 58,000 guests in first year of launch

Hotel Owner

Blossoms Restaurant, which is situated within Rutland Hall Hotel and Spa, celebrated its first year in operation on 6 July and revealed it has already served more than 58,000 guests across various culinary occasions. Rutland Hall Hotel and Spa is a 19th Century country house hotel, offering guests suites and lodges alongside standard, deluxe and superior rooms.

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Embracing AI: A Recipe for Success in the Restaurant Industry

Modern Restaurant Management

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

Pricing 167
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Your bartender is your real hotel concierge

eHotelier

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

Concierge 264
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Steven Sinclair to join Sydney’s Jacksons on George

Hospitality Magazine

The former Icebergs Dining Room and Bar and L’enclume alumni has been announced as head chef for the upcoming venue. Jacksons on George is the first venue from hospitality group DTL Entertainment Group Pty Ltd lead by Creative Director Maurice Terzini and General Manager Michael Broome. The multi-level venue is set to open in spring at the new Sydney Place precinct in Circular Quay.

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Post-Boom Period: Slowing U.S. Hotel Industry Performance Growth Hitting Development and Transactions

Finance & Development : Lodging Magazine

The U.S. hotel sector posted healthy performance growth during the first quarter of 2023 despite ongoing economic concerns presenting more hurdles for the leisure and business travel segments. However, as year-over-year growth slows against tougher calendar comparisons, those economic challenges are likely to weigh more on new development and deals.

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Marketing to Millennial Travelers: 5 Strategies for Hotels in 2023 & Beyond

Revfine

Marketing to millennial travelers has become a top priority for many hotels and resorts. The generation travels at higher rates than any other, but considering their unique shopping behaviors and expectations is a must. Here are five tips for successfully marketing to millennial travelers. Marketing to Millennial Generation Millennials are maturing.

Marketing 105
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How Hilton helps those with learning disabilities

Hotel Owner

The world of work can be a daunting place at the best of times and this can be especially heightened for disabled people. Research from Hilton found that nearly 90% of people with a learning disability have experienced difficulty finding a job. However, Hilton has made it its mission to help those with disabilities get into the hospitality industry by partnering with Down’s Syndrome Association’s WorkFit programme, and Aurora Foxes.

Training 105
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Revolutionizing Restaurant Supply Chains: The Impact of AI on Transparency, Validation, Verification, and Sustainability

Modern Restaurant Management

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Optimizing your hotel’s online presence: SEO tips for improved visibility

eHotelier

Search engine optimization (SEO) best practices can help you reach the right audience, putting your hotel in front of the eyes of those most interested and willing to book.

Book 264
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New Xero data reveals the state of Australia’s small businesses

Hospitality Magazine

Global business platform Xero has released its latest data as part of the Xero Small Business Index that covers statistics from February to June 2023. The Xero Small Business Index averaged 120 points in the first five months of this year, which is above the last result of 112 that was revealed at the end of 2022. The data has been calculated from aggregated and anonymised transactions from hundreds of thousands of small businesses across the country.

Budgeting 246
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Boost Your Labor Efficiencies With Bed Bug Prevention

Hotel Business

In the hospitality industry, bed bugs are a persistent and potentially costly problem. Every guest walking through your doors could be carrying an apple-seed-sized lawsuit, negative social media posting or unfavorable news media spotlight onto your property. Bed bugs disrupt your guests’ experiences and create additional work for your staff members.

Marketing 105
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Essential Technology: Digitization Continues to Extend Across All Touchpoints, Benefiting Both Guests and Hotel Operators

Technology: Lodging Magazine

Technology both facilitates hotel operations and enhances the guest experience, but it is the latter area that has seen the most advancements coming out of the pandemic. The staffing shortage existed pre-pandemic, and so did software that automated operations to assist with that shortage. As INTELITY CEO Robert Stevenson observes, “While there has been a more recent uptick in the importance of staff-oriented software, the fundamental tools have been around for many years.

Magazine 104
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The Grand in York appoints new executive head chef

Hotel Owner

Splendid hospitality group has announced the appointment of Kevin Bonello as executive head chef of five-star hotel The Grand, York. With a culinary background spanning over two decades, including as culinary director at Michelin-starred restaurant De Mondion, Bonello brings a wealth of expertise and innovation to The Grand’s culinary team. He will be working with Ahmed Abdalla, head chef of Legacy, the hotel’s Michelin favorited restaurant for February 2023, and Marc Williams, chef director of

Training 105
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Franchising in the Metaverse: With Great Promise Comes Great Responsibility

Modern Restaurant Management

The "metaverse" is a general term used to describe any of the virtual universes where people can interact with one another in a shared, immersive environment. With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married.

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Why you need to reconcile your credit cards every day

eHotelier

Why you need to reconcile your credit cards every day - Insights - Insights The dreaded credit card reconciliation need not be such a big deal if we bite-size it.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.