July, 2023

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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

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Nostalgia-motivated tourism

eHotelier

Which elements of virtual trips are the most essential and how these can be used to encourage returning tourists’ behavioural intentions via immersion and nostalgia?

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Last chance: join us at the Hospitality Leaders Summit

Hospitality Magazine

Can you believe the 2023 Hospitality Leaders Summit is this Monday? Neither can we, so it’s your last chance to get your hands on tickets to the industry’s much-anticipated event. Don’t miss out on the chance to join the country’s leading industry figures for a day of practical advice and insights to help your business grow. The full-day program will host discussions and panels on topics that matter including staffing, employment law, sustainability, the rise of technolog

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Adopt Hotelogix cloud-based multi-property solution and go live quickly

Hotelogix

As per our interactions with hotel groups, it is clear that most of them want to replace their existing on-premises solutions with today’s cloud-based solutions. But then, why is the adoption rate so slow, at least slower than expected?

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Marriot’s Pricing Strategy: What You Need To Know

Soft Inn

Try googling the largest hotel chain in the world and see what pops up. It's a guarantee that Marriot International takes the cake. Being so successful must come from a solid strategy, right? Take a look at what you can learn from Marriott's pricing strategy.

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How Does Your Service Measure Up?

Modern Restaurant Management

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” Take a minute now and think of five things that you believe bring your customers back tim

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7 steps to creating a guest journey for the first time

eHotelier

From understanding your target audience to leveraging guest data, here's how to put together a guest journey that helps you to achieve your desired results.

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Colin Fassnidge headlines Sydney Guinness and oyster festival

Hospitality Magazine

Chef Colin Fassnidge is teaming up with Sydney venue The Doss House to celebrate all things Guinness and oysters for one weekend this August. The festival is the brainchild of Doss House Owner Ciara Doran, Fassnidge, and Fishtales’ John Susman, and will see different food activations held across The Doss House’s sandstone courtyards including an East 33 oyster station, a pig on a spit, and a stall with colannon (mashed potato) turnovers and beef and Guinness pies.

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Accor Develops Strategic Priorities for New Divisions

Lodging Magazine

During a Capital Markets Day to be held at the Group’s head office, Accor presented its medium-term ambitions for a new chapter of growth. With strong brands and teams, an optimized operating model, and processes, Accor intends to accelerate its sustainable growth and is taking advantage of the strengths of each of the two new divisions created in January 2023.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Motel 6 and Studio 6 Partner With the Humane Society of the United States

Industry Insights Lodging Magazine

DALLAS—Economy lodging brands Motel 6 and Studio 6 have teamed up with the Humane Society of the United States to support the organization’s More Than a Pet campaign, which works to raise awareness of the pet poverty crisis, provide financial solutions for struggling pet owners, and keep pets and their families together by increasing access to care and supplies.

Magazine 109
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How Hilton helps those with learning disabilities

Hotel Owner

The world of work can be a daunting place at the best of times and this can be especially heightened for disabled people. Research from Hilton found that nearly 90% of people with a learning disability have experienced difficulty finding a job. However, Hilton has made it its mission to help those with disabilities get into the hospitality industry by partnering with Down’s Syndrome Association’s WorkFit programme, and Aurora Foxes.

Training 105
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Marketing to Millennial Travelers: 5 Strategies for Hotels in 2023 & Beyond

Revfine

Marketing to millennial travelers has become a top priority for many hotels and resorts. The generation travels at higher rates than any other, but considering their unique shopping behaviors and expectations is a must. Here are five tips for successfully marketing to millennial travelers. Marketing to Millennial Generation Millennials are maturing.

Marketing 105
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Your bartender is your real hotel concierge

eHotelier

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Steven Sinclair to join Sydney’s Jacksons on George

Hospitality Magazine

The former Icebergs Dining Room and Bar and L’enclume alumni has been announced as head chef for the upcoming venue. Jacksons on George is the first venue from hospitality group DTL Entertainment Group Pty Ltd lead by Creative Director Maurice Terzini and General Manager Michael Broome. The multi-level venue is set to open in spring at the new Sydney Place precinct in Circular Quay.

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Boost Your Labor Efficiencies With Bed Bug Prevention

Hotel Business

In the hospitality industry, bed bugs are a persistent and potentially costly problem. Every guest walking through your doors could be carrying an apple-seed-sized lawsuit, negative social media posting or unfavorable news media spotlight onto your property. Bed bugs disrupt your guests’ experiences and create additional work for your staff members.

Marketing 105
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Doubletree By Hilton Opens Its First Location In Berlin, Germany

Hospitality Net

DoubleTree by Hilton Berlin Ku’damm announced its opening, marking the first opening under Hilton’s full-service DoubleTree by Hilton brand in Berlin and the third in Germany. Designed to serve leisure guests vacationing in Berlin as well as business travelers and groups from around the world, the hotel is one of the largest in the city with 420 guest rooms and over 8,600 square feet of meeting space.

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The Grand in York appoints new executive head chef

Hotel Owner

Splendid hospitality group has announced the appointment of Kevin Bonello as executive head chef of five-star hotel The Grand, York. With a culinary background spanning over two decades, including as culinary director at Michelin-starred restaurant De Mondion, Bonello brings a wealth of expertise and innovation to The Grand’s culinary team. He will be working with Ahmed Abdalla, head chef of Legacy, the hotel’s Michelin favorited restaurant for February 2023, and Marc Williams, chef director of

Training 105
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Essential Technology: Digitization Continues to Extend Across All Touchpoints, Benefiting Both Guests and Hotel Operators

Technology: Lodging Magazine

Technology both facilitates hotel operations and enhances the guest experience, but it is the latter area that has seen the most advancements coming out of the pandemic. The staffing shortage existed pre-pandemic, and so did software that automated operations to assist with that shortage. As INTELITY CEO Robert Stevenson observes, “While there has been a more recent uptick in the importance of staff-oriented software, the fundamental tools have been around for many years.

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Optimizing your hotel’s online presence: SEO tips for improved visibility

eHotelier

Search engine optimization (SEO) best practices can help you reach the right audience, putting your hotel in front of the eyes of those most interested and willing to book.

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New Xero data reveals the state of Australia’s small businesses

Hospitality Magazine

Global business platform Xero has released its latest data as part of the Xero Small Business Index that covers statistics from February to June 2023. The Xero Small Business Index averaged 120 points in the first five months of this year, which is above the last result of 112 that was revealed at the end of 2022. The data has been calculated from aggregated and anonymised transactions from hundreds of thousands of small businesses across the country.

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Post-Boom Period: Slowing U.S. Hotel Industry Performance Growth Hitting Development and Transactions

Finance & Development : Lodging Magazine

The U.S. hotel sector posted healthy performance growth during the first quarter of 2023 despite ongoing economic concerns presenting more hurdles for the leisure and business travel segments. However, as year-over-year growth slows against tougher calendar comparisons, those economic challenges are likely to weigh more on new development and deals.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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2nd annual Pizza Leadership Virtual Summit to aid pizzeria operators with busy schedules

Fast Casual

The Pizza Leadership Virtual Summit, hosted by Pizza Marketplace and PDQ Signature Systems, offers pizzeria owners and operators learning opportunities from the industry's biggest names.

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Your Apartments officially opens Shepherd’s Bush site

Hotel Owner

UK-based independent serviced apartment and aparthotel provider, Your Apartment, has launched seven new serviced apartments in Shepherd’s Bush. Your Apartment – Shepherd’s Bush is the firm’s second location in London, but first in the Borough of Hammersmith and Fulham, following the successful launch of Your Apartment – Brixton at the end of 2021.

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Kristen Kish Will Replace Padma Lakshmi as the Host of ‘Top Chef’

EATER

Kristen Kish is joining Tom Colicchio and Gail Simmons for Top Chef Season 21, set in Wisconsin. | David Moir/Bravo via Getty Image It’s a full circle move for Kish, who won “Top Chef” Season 10 in 2013 When Padma Lakshmi announced last month that she was leaving Top Chef , Kristen Kish was considered a top contender to replace her. On Tuesday, Bravo made it official when they announced Kish will be the show’s new host beginning with Season 21, set in Wisconsin.

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Why you need to reconcile your credit cards every day

eHotelier

Why you need to reconcile your credit cards every day - Insights - Insights The dreaded credit card reconciliation need not be such a big deal if we bite-size it.

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!