eHotelier
DECEMBER 19, 2022
Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?
Boutique Hotel News
DECEMBER 20, 2022
BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe
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MEWS
DECEMBER 14, 2022
I’m delighted to share that Mews has raised a $185mil Series C investment round from a host of leading investment firms. I’d like to talk a little bit (I’ll try to keep it concise!) about how this massive vote of confidence in Mews is hugely exciting news not just for us, our customers and their guests, but for hospitality as a whole.
Modern Restaurant Management
DECEMBER 12, 2022
Global financial losses from card fraud are truly staggering. A recent Nilson report projects that over $408 billion will be lost over the next decade. Credit card fraud in the UK is currently running at a five year high, according to Forbes. Restaurants (just like anywhere that accepts card payments), have always been a target. However, much changed for food service businesses throughout the peak of the pandemic.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien
7 Shifts
DECEMBER 2, 2022
Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
DECEMBER 18, 2022
SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs) and it can be a powerful tool for booking traffic and generating leads for hotels.
SAS
DECEMBER 5, 2022
From sparking innovation to reducing operational inefficiencies, top organizational priorities in the modern era depend on one thing: data. Because of its ability to uncover blind spots and power decision-making, data helps organizations identify growth areas and progress toward their strategic goals. The catch? Turning raw numbers into useful, valuable [.].
PhocusWire
DECEMBER 14, 2022
Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits.
Modern Restaurant Management
DECEMBER 5, 2022
Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
Lodging Magazine
DECEMBER 5, 2022
WASHINGTON, D.C. — The American Hotel & Lodging Association (AHLA) today announced Responsible Stay, an industry-wide commitment to make meetings, events, and guest experiences in America’s hotels more environmentally and socially responsible. Responsible Stay is focused on prioritizing hotels’ environmental sustainability efforts in four key areas: Energy efficiency: Optimizing energy efficiency through operational improvements and adoption of clean energy technologies; Waste reduction: Inv
EATER
DECEMBER 9, 2022
“I was one of the few kids who came from a family of immigrants and I often felt like my lunchbox was a glaring symbol of my difference,” writes the chatbot. | Tataya Kudo/Shutterstock. Whether it’s the stinky lunchbox moment or the cut-fruit-as-love food writing narrative, AI knows exactly which notes to hit As if there weren’t already enough “ stinky lunchbox ” stories in the canon of diaspora food writing, another argument in favor of putting that tired trope to rest: ChatGPT, an OpenAI chatb
eHotelier
DECEMBER 4, 2022
There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.
Hotel Owner
DECEMBER 23, 2022
De Vere Cranage Estate, located in Cheshire and part of De Vere’s portfolio of country estate hotels, has today announced the start of a refurbishment which is due to be completed in March 2023. More than £850,000 is being invested to upgrade the hotel, which includes the transformation of bedrooms, corridors and leisure facilities, as well as the introduction of electric vehicle charging points.
Travel Pulse Hotels
DECEMBER 7, 2022
Marriott's The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis, W Hotels, The Luxury Collection, EDITION and JW Marriott brands will each expand its global footprint next year.
Modern Restaurant Management
DECEMBER 16, 2022
During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.
Lodging Magazine
DECEMBER 1, 2022
PHOENIX—BWH Hotel Group announced that SureStay Hotel Group has surpassed 400 properties around the world with 250 hotels now open in North America. In the premium economy segment, SureStay Hotel Group is expanding its presence across markets and offers a selection of hotels with different features and amenities. Launched six years ago, SureStay Hotel Group has remained a fast-growing brand that offers travelers consistent levels of comfort, cleanliness, and service. “Economy hotel develop
EATER
DECEMBER 21, 2022
Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.
eHotelier
DECEMBER 15, 2022
General managers that put more effort into the commercial work in the hotel will likely steal market share from the competition. Here are three things that are the top priorities in 2023 for hotel general managers.
SAS
DECEMBER 7, 2022
From the discovery of LED lighting to the rise of robotics and 3D printing, technology continues to transform the manufacturing industry. Yesterday, it was the assembly line. Today, it’s digital twins. In particular, technology developments in the data and analytics space were discussed at a recent MFG Day held at SAS [.]. Why manufacturers are in the business of data and analytics was published on SAS Voices by Alison Bolen.
Hotel Business
DECEMBER 6, 2022
Bed bugs are one of the most difficult and expensive pests to treat once they decide to make your hotel their home. They may enter by hitchhiking onto guest luggage, the clothes of hotel employees or even via service or delivery vehicles that visit daily. Once a bed bug enters, it will have ample food and hiding places to survive and thrive within a single occupied room.
Modern Restaurant Management
DECEMBER 29, 2022
The last few years have seen unprecedented disruption for restaurants. Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. So, what could the coming year possibly bring when the last few have felt so unpredictable? I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology.
Lodging Magazine
DECEMBER 13, 2022
Travel has been trending upwards since mid-2021, and this summer, the industry experienced a serious surge. Recent data from the U.S. Transportation Security Administration showed that more than 8.7 million people passed through airport security over the 2022 Labor Day weekend, topping pre-pandemic crowds for the first time since 2019. But, this doesn’t mean we’re back to business as usual.
EATER
DECEMBER 16, 2022
Spencer Platt/Getty Images. With grocery prices up nearly 13 percent compared to last year, many low-income Americans receiving food assistance are going hungry This story was originally published on Civil Eats. Gilma Dominguez watched quietly as the grocery store clerk scanned each item, her total ticking up with each beep. She was only buying the necessities — meat, milk, beans, rice — but the numbers on the screen were higher than usual.
eHotelier
DECEMBER 8, 2022
In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness Operations for Carillon Miami Wellness Resorts.
Travel Pulse Destinations
DECEMBER 2, 2022
The European Commission today approved a first-of-its-kind law passed in France prohibiting short-haul flights within the country as part of efforts to reduce greenhouse gas emissions.
SAS
DECEMBER 14, 2022
For some, knowing what you want to do for a job comes very early in life. These people define their purpose and that calling crystallizes in their formative years during schooling and the pathway from education into the workforce feels linear. For many others, finding what they want to do [.]. How the power of curiosity unlocks a career in analytics was published on SAS Voices by Nicholas Quirke.
Modern Restaurant Management
DECEMBER 15, 2022
With inflation on the rise and an overall decrease in restaurant workers in the U.S., restaurants owners have a lot to consider when purchasing their cleaning portfolio. According to recent findings by the Bureau of Labor Statistics, inflation has affected restaurant businesses by increasing operating costs by as much as 11.7 percent this year alone.
Hotel Owner
DECEMBER 6, 2022
Having worked in the hospitality business for a long time, I feel we often underappreciate just how resilient – and adaptive – this industry is. In just the past couple of decades, we have seen the hotel distribution model upended by Online Travel Agents (OTAs), a major competitor’s arrival in the shape of Airbnb (and its emulators), and then a global pandemic hitting.
Lodging Magazine
DECEMBER 30, 2022
Based on reader nominations, LODGING recognizes dynamic executives who have helped to make 2022 a year of progress in the hotel industry across four key areas. We commend and congratulate Ali Moloo, CEO of myDigitalOffice; Mit Shah, CEO of Noble Investment Group; Naveen P. Kakarla, president and CEO of HHM; and Mehul Patel, managing partner, CEO of NewcrestImage.
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