Remove Customer Service Remove Maintenance Remove Reservations Remove Vendor Management
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A comprehensive overview of job positions within a hotel

SiteMinder

Regardless of seniority, these are all customer facing positions and require excellent people skills. Hotel manager. The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Reservations agent. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival.

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Restaurant management skills as the gateway to a dynamic career

Les Roches

You’ll also need to handle vendor management for timely supplies. Budgeting and financial management Portra/E+ via Getty Images Finances for a restaurant will include sales forecasting, food cost control, staffing costs, and more. Time management and organization You will also need to be adept at time management.

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Restaurant management skills as the gateway to a dynamic career

Les Roches

You’ll also need to handle vendor management for timely supplies. Budgeting and financial management Finances for a restaurant will include sales forecasting, food cost control, staffing costs, and more. Time management and organization You will also need to be adept at time management.