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Diverse careers in hospitality and tourism: match your talents

Les Roches

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are front-of-house positions? If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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What is Hotel Management?

Xotels

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Restaurant employee (host, server etc.): Read our article about Top Hotel Trends.

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What is Hotel Management?

Xotels

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Restaurant employee (host, server etc.): Read our article about Top Hotel Trends.