Automation in the Hotel and Motel World
InnQuest
SEPTEMBER 13, 2022
Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Reduced costs (wages and training). Seamless connectivity with POS systems like H&L. Reduced guest wait times. Consistency of service.
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