InnQuest

SEPTEMBER 12, 2023

Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Serviced Apartments

NOVEMBER 10, 2023

UK: Luxury property advisory and management firm Rhodium has launched a white-label property management service for the branded residence sector. The company currently manages a £12 billion portfolio including branded residence schemes in London, Dubai and Athens.

Property Management 59

Property Management Concierge Maintenance Pricing 59

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Moreover, traditional hotel room pricing methods are considered manual, time-consuming and inaccurate.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Hotel Business

SEPTEMBER 28, 2023

In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. While every property will be unique, each is professionally managed by thoroughly vetted property management companies to enjoy a quality experience.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Reporting issues to the maintenance team.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotelogix

OCTOBER 18, 2023

Integration Capabilities: Many POS systems can be integrated with other hotel management systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) platforms. Better Revenue Management: Accurate sales and revenue tracking through a POS system assists in effective revenue management.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130