Concierge, Front of House, Hospitality Management and Resort Management

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Concierge

Front of House

Hospitality Management

Resort Management

Diverse careers in hospitality and tourism: match your talents

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

Travel and Tourism

Travel and Tourism Front of House Back of House Hospitality Management

Hotel customer service: what is it, and how can it become a career?

Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

Customer Service

Customer Service Guest Satisfaction Guest Services Training

Hospitality Management Today

Diverse careers in hospitality and tourism: match your talents

Hotel customer service: what is it, and how can it become a career?

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