Communication Event Coordination Events Front Desk Operations 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.
Les Roches
AUGUST 10, 2023
The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What is the hospitality industry?
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