Horizon Hospitality

JULY 2, 2024

The Benefits of Remote Work in Hospitality The documented benefits of remote work are numerous, starting with increased flexibility and work-life balance. Employees feel empowered when they can set their own schedule. Click here to schedule a meeting to learn more about our recruitment services.

Scheduling 100

Scheduling Document Customer Service Reservations 100

Modern Restaurant Management

OCTOBER 6, 2021

Nobody wants to intentionally break local labor laws, but manual scheduling and clock in makes it all too easy to miss something like employees not taking required breaks or scheduling shifts back-to-back. Labor scheduling software makes it easy to avoid these common missteps. Increase Stickiness of Training Information.

Scheduling 199

Scheduling Sanitation Training Document 199

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. When we say all-in-one, what does that actually mean?

Scheduling 88

Scheduling Document Training Information 88

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. These points include: Initial fees. Trademark rules. Franchisee's obligations.

Document 148

Document Communication Scheduling Information 148

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. Standardized training across all of your locations unifies all employees to work within the guidelines you've created.

Document 148

Document Communication POS Systems Training 148

7 Shifts

JULY 31, 2020

How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ? 2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules.

Scheduling 148

Scheduling Document Communication POS Systems 148

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Day Three Role-specific training. Customer service training.

Training 122

Training Customer Service Communication Information 122

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

Training 52

Training Customer Service Communication Sanitation 52

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Training 148

Training Scheduling Document Communication 148

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. Fair Labor Standards Act ( FLSA ) claims can derive from modified schedules or remote work. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Familiarize yourself with the Families First Coronavirus Response Act.

Training 218

Training Communication Sanitation Document 218

7 Shifts

SEPTEMBER 6, 2024

Beyond a competitive hourly wage, emphasize other perks like flexible scheduling and staff discounts to encourage more applications. Lastly, you should know how to schedule employees effectively by creating a schedule that aligns with your bar’s busiest times. Finally, don't underestimate the power of non-wage benefits.

Scheduling 78

Scheduling Demo Training Server 78

The Restaurant Times

SEPTEMBER 23, 2020

Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. Train Your Restaurant Staff. Providing proper training to restaurant staff is exceptionally crucial for improving the retention rate.

Scheduling 98

Scheduling Training Document Communication 98

Modern Restaurant Management

JULY 10, 2020

For example, most closed restaurants may not maintain regularly scheduled pest control service—providing harborage to cockroaches or rodents that thrive in dark, undisturbed recesses of a vacated food facility. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Sanitation 171

Sanitation Training Scheduling Document 171

BizBash

AUGUST 11, 2017

Believe it or not, there are always a wealth of emails and other documents produced in litigation that help “make the case” for the other side. ” Best Practices advises that you should have a written document management policy in place. Risks of informal communications (… see emails above… ).

Document 32

Document Blog Scheduling Accounting 32

7 Shifts

FEBRUARY 16, 2022

A time off policy is a documented process for when, why, how, and how often employees can request time off from work. Special situations for time off such as bereavement, family leave, or jury duty should be documented with how many days off an employee receives (and how much of that time is paid). Manage Staff - Not Emotions.

Scheduling 78

Scheduling Document Communication Download 78

Synergy Suite

OCTOBER 4, 2022

Your restaurant should have a uniform method of training the kitchen and wait staff. Human resources can help implement training standards, including compiling manuals and other literature regarding your workflow. Learn More: The Best Restaurant Training Techniques For Your Restaurant. Poor Hiring and Training.

Regulatory Compliance 52

Regulatory Compliance Training Scheduling Communication 52

Les Roches

SEPTEMBER 16, 2024

In addition to these day-to-day operations, they may also review the effectiveness of staff training programs and customer complaint protocols. Reporting and documentation After completing inspections, hotel inspectors compile and present their findings.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door.

Document 78

Document Communication Training Scheduling 78

Synergy Suite

JANUARY 13, 2023

Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best ways to help your new employee to love their new job is to make sure that the onboarding process and initial training is well thought-out and smooth. Training Materials and Expectations.

Training 52

Training Scheduling Document Regulatory Compliance 52

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. We used paper and a pen,” explained Natalie Korich, District Manager at The Human Bean.

Scheduling 78

Scheduling POS Systems Communication Training 78

Les Roches

MARCH 11, 2024

They should be friendly, approachable and attentive, providing personalized assistance and support to clients throughout the travel planning and booking process Communication skills: consultants need to convey information clearly, listen actively to clients’ needs and preferences and negotiate with travel suppliers.

Travel and Tourism 52

Travel and Tourism Customer Service Training Reservations 52

7 Shifts

AUGUST 18, 2024

This document will outline your bar's concept, menu, marketing strategy, and financial projections. Step 3: Streamline your hiring You can get new hires on the schedule ASAP with 7shifts new hiring tools. Use measured pourers for accurate pours and train bartenders to use jiggers for a consistent cocktail each time.

Customer Service 148

Customer Service Marketing Special Events Scheduling 148

7 Shifts

SEPTEMBER 15, 2020

Our detailed restaurant management templates cover everything from work schedules to time tracking and closing checklist. They’re customizable documents that cover all bases for specific tasks, and you can share them with your team members before their shift so they know exactly what tasks they have to complete on the day.

Download 78

Download Server Training Scheduling 78

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching.

Download 148

Download Scheduling Communication Accounting 148

Modern Restaurant Management

FEBRUARY 4, 2021

The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized. It’s always been a challenge to schedule and manage on-site visitations, and the pandemic certainly hasn’t made this any easier.

Budgeting 203

Budgeting Document Scheduling Accounting 203

Les Roches

SEPTEMBER 19, 2024

The main ones to master are: Communication skills: being able to clearly convey information and listen attentively ensures guests’ needs are met and any issues are resolved efficiently Customer service: providing memorable experiences for every guest is at the heart of the hospitality sector.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52

Synergy Suite

NOVEMBER 9, 2023

Administering advanced technologies, conducting regular audits, and training staff on accurate recording practices are strategic steps to ensure an optimal balance. Workers should be trained to prepare food properly in order to maximize yield and avoid mistakes. But, reducing food waste is not a one person job.

Portion Control 52

Portion Control Procurement Training Communication 52

Synergy Suite

NOVEMBER 30, 2023

Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity. For instance, sudden spikes in food or labor costs can signal problems like overordering or inefficiencies in staff scheduling.

Portion Control 52

Portion Control Scheduling Pricing Training 52

The Restaurant Times

MARCH 10, 2023

They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees. They communicate with kitchen personnel, prepare checks, and accept payments. Additionally, this will promote effective communication between the kitchen and restaurant staff. How to Manage Front of House (FOH)?

Front of House 52

Front of House Server POS Systems Reservations 52

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

Synergy Suite

JULY 11, 2023

From ensuring that payroll is processed correctly and on-time, that all employee files are in order, and that new employees are onboarded and trained properly on an ongoing basis, the HR team has a lot to manage. But, goodness, it’s a lot of time, effort, and work to make sure they’re all taken care of.

POS Systems 52

POS Systems Maintenance Information Accounting 52

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. You can even share important documents, like updated policies or tax forms.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. You can even share important documents, like updated policies or tax forms.

POS Systems 141

POS Systems Scheduling Training Reservations 141

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. 4 Ways to Control Restaurant Labor Cost If your labor cost percentages continue to rise, your first reaction may be to schedule less staff or reduce wages. Fast casual: 28.9%

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148