Communication Customer Service Front Desk Operations Menu Planning 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members.
Les Roches
AUGUST 10, 2023
Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Food and beverage manager: manages the business’s food and beverage operations, including menu planning, maintaining quality and customer experiences.
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