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Automation in the Hotel and Motel World

InnQuest

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Reduced costs (wages and training). Auto pre and post stay emails and full guest communications. Reduced guest wait times. Consistency of service.

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How To Become a Luxury Hotel Advisor

Les Roches

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget.