Les Roches

JULY 21, 2023

Whether you aspire to work in resort management , join one of the top hotel brands or embark on a career in hotel management, enhancing your customer service skills can help you secure a hospitality career. So the communication style you use with one customer might not be appropriate to use with another.

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

OCTOBER 10, 2023

There are lots of career paths you can consider in the hospitality industry, especially once you have completed professional qualifications such as a hotel management degree. These are specialist roles, each overseeing managers within their departments. We’ll look in more detail at some of these later in the article.

Travel and Tourism 52

Travel and Tourism Hospitality Management Concierge Training 52

Les Roches

JULY 11, 2023

One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. Aspire to manage a team of passionate chefs?

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. These roles are typically responsible for hiring, training and managing staff. What are the management and leadership roles in the hospitality and tourism industry? What are the different job roles in the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 18, 2023

Guest services are all the amenities offered to guests in the hospitality industry, such as concierge, room service or front desk service. Bachelor degree in hotel management Which skills are needed for excellent hotel customer service? You’ll need many techniques to succeed as a hotel or resort manager.

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

MARCH 16, 2023

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? Here at Les Roches, we have numerous courses that can support you in your education and training. A solid foundation enables you to begin your career.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52