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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

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Product vs service: unveiling key differences

Les Roches

Service is an art Ready to pursue excellence in hospitality management? We’ll also look at tangibles versus intangible elements, costs and returns. As customers can physically inspect products prior to purchase, they can get an immediate sense of quality assurance.

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How To Become a Luxury Hotel Advisor

Les Roches

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget.