Remove Catering Remove Guest Services Remove Housekeeping Remove Travel and Tourism
article thumbnail

Tourism is booming again – but how can we solve the recruitment and retention crisis?

Hotel Owner

Despite the cost-of-living crisis and economic uncertainty, the international hospitality and tourism industry is experiencing a surge in bookings as the summer season reaches its peak. An estimated 235 million tourists travelled internationally in the first three months of this year, more than double those in the same period of 2022.

article thumbnail

Understanding automation in the hospitality industry

Les Roches

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Seamless customer experience The opportunity to personalize customer experience for guests is also offered by automation. Sometimes simple systems can cater perfectly well to everything you need.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hotel events: Guide to increasing revenue

SiteMinder

At their most simple, they’re gatherings for connection, and at their best, they’re experiences that leave lasting impressions on hotel guests and attendees alike. Events are a never-ending marketing opportunity and a major source of tourism. This encompasses all costs, including venue, catering, staff, and equipment.

Events 59
article thumbnail

The smart hotel and why it’s part of a brilliant future

Les Roches

The hotel industry History of the hotel industry The origins of the hotel industry can be traced back many centuries when inns and lodgings provided shelter and food to travelers. Changing consumer expectations: Modern travelers expect personalized experiences, seamless technology integration, and exceptional service.