Catering Events Guest Retention Guest Services 
SiteMinder
FEBRUARY 29, 2024
The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.
Revenue Hub
MAY 18, 2023
The reliance remains heavily on manual processes, outdated systems, and disjointed software solutions, which can lead to inefficiencies, errors, and poor guest experiences. Marketing By choosing the right marketing tools, such as a robust CRM system, hotels can capture and store guest data from all distribution channels.
Expert insights. Personalized for you.
52 
Let's personalize your content