Blog Customer Service Front Desk Operations Guest Services 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To enhance cross-departmental communication, ensuring a seamless guest experience. The program should address the latest trends in guest service, technology, sustainability, and more.
SiteMinder
SEPTEMBER 10, 2023
Food and beverage revenue : Calculate expected earnings based on average spend per guest, expected footfall, and any seasonal promotions or events. Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security.
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