SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To enhance cross-departmental communication, ensuring a seamless guest experience. The program should address the latest trends in guest service, technology, sustainability, and more.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 26, 2024

Students explore topics such as hospitality marketing, customer service, event management and strategic planning. Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guest services.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JULY 3, 2024

Here are some key roles at the executive or top level: General manager: as the leader of a hotel, the general manager oversees all aspects of overall operations, including finance, guest services and staff management.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guest services to managing staff and budgets.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

Les Roches

AUGUST 4, 2024

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Hospitality Management 52

Hospitality Management Front Desk Operations Guest Satisfaction Budgeting 52

Les Roches

JUNE 27, 2024

Showcase your passion for travel, customer service skills, language proficiency, and any relevant industry-specific certifications or training. Work on your skills There are a lot of useful skills in the hospitality and tourism industry.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52