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Strategies for Ancillary Revenue Success in Hotels

Revenue Hub

NB: This is an article from eZee Absolute Curious about how you can tap into this for your hotel? Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

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Product vs service: unveiling key differences

Les Roches

In this article, we will delve­ into the key differe­nces betwee­n products and services in the hospitality industry. By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry.