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A comprehensive overview of job positions within a hotel

SiteMinder

Regardless of seniority, these are all customer facing positions and require excellent people skills. Hotel manager. The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

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Corporate events management

Les Roches

Budgeting and financial planning: An event budget will help ensure that you stick to your spending plan and that all expenses are accounted for. Factors such as location, capacity, amenities, and cost should be taken into account when selecting a venue. Do you want to break into the events management industry?

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A guide to hotel departments, operational areas and building functions

SiteMinder

Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Accounts and finance department.

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The Future of Dining: Industry Expert Insights

Modern Restaurant Management

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Utilizing a digital software platform to help manage inventory, purchasing/ordering significantly help streamline budgets and see current and future costs that will impact the business.

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