Remove Accounting Remove Communication Remove Health & Safety Remove Sanitation
article thumbnail

Safe Distancing Tech and a Farewell to Foam

Modern Restaurant Management

Contactless Order & Pay can be accessed by guests in three ways without the need to download an app: scanning a QR code, near-field communication (NFC), or visiting a URL on any mobile device. “Sixty percent of customer care communications are now happening outside of normal business hours.

article thumbnail

MRM Research Roundup: End-of-August 2020 Edition

Modern Restaurant Management

However, among those interested in dining out, needs for health, safety and extraordinary personalized experiences vary greatly, which SevenRooms has categorized into four diner personas. The most important safety measures include: More than one-third of Americans (37 percent) want physical barriers between tables.

Marketing 189
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

.” As a result of the pandemic, restaurants have been forced to prioritize digital orders in order to stay afloat as regulations prevent them from fully reopening in the interest of guest safety. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers.

Marketing 162
article thumbnail

The Future of Dining: Industry Expert Insights

Modern Restaurant Management

Their meals are prepared quickly and consistently with significant automation in the back of house, delivered to the table robotically, and the bills automatically deducted from their accounts as they walk out the door. There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration.

Budgeting 227