Fri.Dec 01, 2023

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Bringing Comfortable European Dining to Downtown Nashville

Modern Restaurant Management

Newly opened Ophelia’s Nashville strives to create a classic Italian cafe vibe while fitting into a vibrant urban streetscape. Located in the heart of the city’s evolving financial district, the 2,700-square-foot neo-Italian establishment reused the existing retail area at the base of the historic L&C Building. Completed by Architect of Record and General Contractor The Bradley Projects and Certified Construction Services, the project uses carefully curated materials including ru

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Marriott introduces neuroinclusive practices at largest customer events

Hotel Business

Marriott International Inc. has committed to incorporating neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.

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Inaugural Hyatt Studios Property Breaks Ground

Lodging Magazine

CHICAGO—Hyatt Hotels Corporation marked its entry into upper-midscale lodging in the Americas with the groundbreaking of the first Hyatt Studios property, set to open in Mobile, Alabama in early 2025. Hyatt has entered into a franchise agreement with 3H Group Inc. for Hyatt Studios Mobile/Tillman’s Corner. “We are proud to achieve this construction milestone in bringing the Hyatt Studios brand to life,” said Dan Hansen, global head of Hyatt Studios.

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The Municipal Hotel Liverpool appoints new head chef

Hotel Owner

MGallery UK has announced the appointment of Anthony Wright as new executive head chef at The Municipal Hotel Liverpool – MGallery. The Municipal Hotel Liverpool, part of the MGallery Hotel Collection, Accor Group’s luxury boutique-hotel brand, is home to all-day dining destination Palm Court, brasserie-style restaurant Seaforth and the Botanic Tearoom.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Top 3 Hotel Rate Parity Issues and How to Fix Them

Revfine

Are you a hotelier struggling to maintain rate parity in today's ever-changing hospitality industry? If so, you're not alone. Despite the challenges of the last few years, rate parity remains a significant issue for hotels, and it's only getting more complicated. Top 3 Hotel Rate Parity Issues As a result of the pandemic, many hotels The post Top 3 Hotel Rate Parity Issues and How to Fix Them appeared first on Revfine.com.

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Marriott and Ioi Properties Group To Bring W Hotels To Downtown Singapore

Hospitality Net

Marriott International, Inc. announced today it has signed an agreement with IOI Properties Group, one of Malaysia’s leading property developers to bring W Singapore - Marina View, a new 350-room property, to downtown Singapore. The hotel is slated to debut at the site of a 51-story mixed-use development. Perched atop the hotel is Marina View Residences, where a suite of high end apartments is set to redefine luxury living.

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The Headland appoints interim MD

Hotel Owner

The Headland has announced the appointment of Jason Adams to its leadership team as interim managing director for a six-month period. Adams’ career has included a four-year tenure at County Durham’s AA red-star resort, Rockliffe Hall, as well as Foxhills Club and Resort, the Arden Hotel, the Atlantic Hotel and Ocean Restaurant in Jersey, and Seaham Hall in County Durham.

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MGM Resorts Unveils Vision For Mgm Empire City

Hospitality Net

MGM Resorts International (NYSE: MGM) today unveiled its vision to transition Empire City Casino by MGM Resorts into a world-class entertainment destination, MGM Empire City, if awarded a commercial casino license for its historic Yonkers, New York site. Key elements of the phase one design include a comprehensive casino floor redevelopment and expansion, 5,000-capacity entertainment venue, state-of-the-art BetMGM sportsbook, food and beverage outlets by celebrated chefs, cocktail bars and loung

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Runswick Bay’s Cliffemount Hotel receives planning permission

Hotel Owner

Cliffemount Hotel in Runswick Bay has been granted planning permission by North Yorkshire Council’s Planning Authority. The vision is to make the site UK’s first-ever Passivhaus hotel, with sustainability at the forefront of its design. The concept for Cliffemount came from Karen Fojt, who acquired the hotel in 2022, her two daughters, Melissa and Siobhan, and her son Howard, with the idea of creating a unique 20-bedroom hotel and investing back into the local area.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Legacy Systems Can Limit Revenue Potential of Attribute Based Selling

Revenue Hub

Are outdated technologies preventing your hotel from meeting guest expectations and maximizing profitability? In the hotel industry, profitability is increasingly influenced by a variety of market changes, including the introduction of new technologies, shifting consumer preferences, and fluctuating operational costs. NB: This is an article from APS (Above Property Services) Subscribe to our weekly newsletter and stay up to date In response to these challenges, the industry is turning towards in

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Billesley Manor trains spa therapists in specialist cancer massage

Hotel Owner

Billesley Manor Hotel and Spa has announced that its spa therapists have undergone training with a specialist cancer trust to safely treat guests who are living with the condition. The hotel has joined forces with the Amethyst Trust to complete extensive training to better cater to the unique needs of individuals undergoing cancer treatment or living with the condition.

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The Marketing Genius Behind Charging for Hotel Breakfasts

Revenue Hub

A while back, Four Points, now part of Marriott but formerly known as Four Points by Sheraton, launched a campaign promoting their “Breakfast for a Buck” offer. Essentially, customers in the American market could book a stay and, by paying just one dollar more, enjoy breakfast. NB: This is an article from Direct Your Bookings Subscribe to our weekly newsletter and stay up to date This campaign proved highly successful and remains active today under Marriott, further confirming the appeal of the

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Near, Far, Caviar

EATER

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. It’s the TikTok snack du jour , something to be eaten by the bump instead of the spoonful, paired perfectly with potato chips in place of blini.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Curio Collection by Hilton Marks 150-Hotel Achievement: A Year of Remarkable Worldwide Growth

Hospitality Net

Curio Collection by Hilton, a global portfolio of handpicked hotels that immerse guests in one-of-a-kind moments in the world’s most sought-after destinations, is recognizing a robust year of openings that have paved the way for the brand to reach its 150th opening milestone by the end of 2023. The addition of 19 properties to the portfolio by year’s end, including the debut of 10 first-in-market hotels, reaffirms the brand’s commitment to providing travelers with distinct experiences worldwide.

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Discover the Importance of Having a Bespoke Website Design

Revenue Hub

Are you looking to implement a bespoke website design for your hotel? Our aim is to make life easier for hoteliers. So, in this blog, we’re sharing how a tailor-made website can improve the performance of your hotel’s online presence: NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date Creating a Bespoke Website Design Uncover a range of advantages by opting for a bespoke website design.

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The Banana Peel Slips Into the Spotlight

EATER

No longer destined for the compost bin, the ingredient is bringing tannins and tropical flavor to Old-Fashioneds, highballs and more.

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How New Technology And Innovation Are Accelerating Adoption In Hotels

Hospitality Net

Hoteliers have a lot on their plates when it comes to technology. Sorting hype from reality in generative artificial intelligence is just one challenge on a list that includes addressing technical debt, optimizing revenue and incorporating data science.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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citizenM Menlo Park debuts on Meta campus

Hotel Business

citizenM has debuted its second property in the Bay Area, citizenM Menlo Park, located on the campus headquarters of Meta in Northern California. “We are thrilled to be opening up in Menlo Park, as this city has become one of the country’s largest tech hubs,“ said Robin Chadha, chief brand officer, citizenM. “citizenM has always been designed to bridge remote and in-person work with private nooks and work options in our Living Rooms, plus societyM meeting rooms.

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NRN editors discuss Jack in the Box’s future, California’s minimum-wage bill and social-media listening

Nation's Restaurant News

Plus, hear from Shila Morris and Kay Young of Squeeze In

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NexGen Hotels acquires Best Western Plus in Florida

Hotel Business

NexGen Hotels has acquired the Best Western Plus Ambassador Suites Venice in Venice, FL. Genuine Hospitality Group will manage the 83-room hotel. Located five miles from historic downtown Venice and 24 miles from the Sarasota-Bradenton International Airport, the hotel offers access to 14 miles of Gulf beaches and championship golf courses, and is also close to Venice Theater, Venice Marketplace, Fox Lea Farm, Oscar Scherer Park and Venice Audubon Rookery Park.

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Hilton Shreveport Completes Renovation

Guides: Lodging Magazine

SHREVEPORT, Louisiana—Located adjacent to the Shreveport Convention Center, Hilton Shreveport announces the completion of a renovation including a redesign of the guestrooms, meeting spaces, lobby, rooftop pool, fitness center, exterior, and more. The hotel is managed by HRI Lodging and the design was led by Washington, D.C.-based 3877, with support from Benson & Falgout and Moline Construction.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Mews Kiosk Updates to Next-Generation Software

Lodging Magazine

NEW YORK—Mews announced its next-generation kiosk solution for hotels. The kiosk can be used for check-in and check-out by guests or by staff. The new Kiosk has been upgraded for speed in terms of its build and functionality and enables hotels to upsell products and services during the check-in process. Used in economy, midscale, and luxury properties, guests can choose to check-in how they want.

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The psychology of luxury travel: The key to attracting affluent customers

Hospitality Net

In his role as founder of digital marketing agency Jadewolf, David Nickel, helps luxury travel brands generate qualified leads and direct bookings. His secret: A scalable luxury persona.

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Knowland Certification Program Launches for Hotel Sales Teams

Lodging Magazine

ARLINGTON, Virginia—Knowland introduced the Knowland Certification Program, which includes three certification credentials to help hotel sales professionals grow their skill sets, professional profiles, and proficiency with management. As with many professional roles, the certification process is a method of ensuring competency, and software certification has been a standard in the technology space for years.

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SynergySuite ranked #30 in the Deloitte 2023 Technology Fast 50 Awards

Synergy Suite

SynergySuite attributes growth to amazing team members and clients Dublin, Ireland – 1 December 2023 — SynergySuite today announced that it ranked 30th in the 2023 Deloitte Technology Fast 50 Awards, a ranking of the 50 fastest growing technology companies in Ireland. Rankings are based on average percentage revenue growth over four years. SynergySuite CEO Greg Staley credits the SynergySuite team and an evolving restaurant industry for the company’s growth in the last four years. “I

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.