Modern Restaurant Management

DECEMBER 1, 2023

Newly opened Ophelia’s Nashville strives to create a classic Italian cafe vibe while fitting into a vibrant urban streetscape. Located in the heart of the city’s evolving financial district, the 2,700-square-foot neo-Italian establishment reused the existing retail area at the base of the historic L&C Building. Completed by Architect of Record and General Contractor The Bradley Projects and Certified Construction Services, the project uses carefully curated materials including ru

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Presentation Magazine Events 167

Hotel Business

DECEMBER 1, 2023

Marriott International Inc. has committed to incorporating neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.

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Events Presentation 111

Lodging Magazine

DECEMBER 1, 2023

CHICAGO—Hyatt Hotels Corporation marked its entry into upper-midscale lodging in the Americas with the groundbreaking of the first Hyatt Studios property, set to open in Mobile, Alabama in early 2025. Hyatt has entered into a franchise agreement with 3H Group Inc. for Hyatt Studios Mobile/Tillman’s Corner. “We are proud to achieve this construction milestone in bringing the Hyatt Studios brand to life,” said Dan Hansen, global head of Hyatt Studios.

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Magazine 111

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. It’s the TikTok snack du jour , something to be eaten by the bump instead of the spoonful, paired perfectly with potato chips in place of blini.

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Pricing Reservations Book Marketing 107

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

DECEMBER 1, 2023

Marriott International, Inc. announced today it has signed an agreement with IOI Properties Group, one of Malaysia’s leading property developers to bring W Singapore - Marina View, a new 350-room property, to downtown Singapore. The hotel is slated to debut at the site of a 51-story mixed-use development. Perched atop the hotel is Marina View Residences, where a suite of high end apartments is set to redefine luxury living.

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Property Development 104

Hospitality Net

DECEMBER 1, 2023

MGM Resorts International (NYSE: MGM) today unveiled its vision to transition Empire City Casino by MGM Resorts into a world-class entertainment destination, MGM Empire City, if awarded a commercial casino license for its historic Yonkers, New York site. Key elements of the phase one design include a comprehensive casino floor redevelopment and expansion, 5,000-capacity entertainment venue, state-of-the-art BetMGM sportsbook, food and beverage outlets by celebrated chefs, cocktail bars and loung

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Hotel Owner

DECEMBER 1, 2023

MGallery UK has announced the appointment of Anthony Wright as new executive head chef at The Municipal Hotel Liverpool – MGallery. The Municipal Hotel Liverpool, part of the MGallery Hotel Collection, Accor Group’s luxury boutique-hotel brand, is home to all-day dining destination Palm Court, brasserie-style restaurant Seaforth and the Botanic Tearoom.

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Training 98

Hospitality Net

DECEMBER 1, 2023

Curio Collection by Hilton, a global portfolio of handpicked hotels that immerse guests in one-of-a-kind moments in the world’s most sought-after destinations, is recognizing a robust year of openings that have paved the way for the brand to reach its 150th opening milestone by the end of 2023. The addition of 19 properties to the portfolio by year’s end, including the debut of 10 first-in-market hotels, reaffirms the brand’s commitment to providing travelers with distinct experiences worldwide.

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Marketing 94

Hotel Owner

DECEMBER 1, 2023

Cliffemount Hotel in Runswick Bay has secured planning permission from North Yorkshire Council’s Planning Authority to transform into the UK’s inaugural Passivhaus hotel, prioritising sustainability in its design. Owned by Karen Fojt and family since 2022, the vision for the 20-bedroom hotel includes a restaurant, pub, and bar. The family aims to minimise environmental impact and is optimistic about receiving accreditation, with plans to open in summer 2025.

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Training 97

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Revenue Hub

DECEMBER 1, 2023

Are outdated technologies preventing your hotel from meeting guest expectations and maximizing profitability? In the hotel industry, profitability is increasingly influenced by a variety of market changes, including the introduction of new technologies, shifting consumer preferences, and fluctuating operational costs. NB: This is an article from APS (Above Property Services) Subscribe to our weekly newsletter and stay up to date In response to these challenges, the industry is turning towards in

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Pricing Guest Satisfaction Presentation Article 93

Hotel Owner

DECEMBER 1, 2023

The Headland has announced the appointment of Jason Adams to its leadership team as interim managing director for a six-month period. Adams’ career has included a four-year tenure at County Durham’s AA red-star resort, Rockliffe Hall, as well as Foxhills Club and Resort, the Arden Hotel, the Atlantic Hotel and Ocean Restaurant in Jersey, and Seaham Hall in County Durham.

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Revenue Hub

DECEMBER 1, 2023

A while back, Four Points, now part of Marriott but formerly known as Four Points by Sheraton, launched a campaign promoting their “Breakfast for a Buck” offer. Essentially, customers in the American market could book a stay and, by paying just one dollar more, enjoy breakfast. NB: This is an article from Direct Your Bookings Subscribe to our weekly newsletter and stay up to date This campaign proved highly successful and remains active today under Marriott, further confirming the appeal of the

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Marketing Pricing Article Book 91

Hotel Owner

DECEMBER 1, 2023

Cliffemount Hotel in Runswick Bay has been granted planning permission by North Yorkshire Council’s Planning Authority. The vision is to make the site UK’s first-ever Passivhaus hotel, with sustainability at the forefront of its design. The concept for Cliffemount came from Karen Fojt, who acquired the hotel in 2022, her two daughters, Melissa and Siobhan, and her son Howard, with the idea of creating a unique 20-bedroom hotel and investing back into the local area.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Revenue Hub

DECEMBER 1, 2023

Are you looking to implement a bespoke website design for your hotel? Our aim is to make life easier for hoteliers. So, in this blog, we’re sharing how a tailor-made website can improve the performance of your hotel’s online presence: NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date Creating a Bespoke Website Design Uncover a range of advantages by opting for a bespoke website design.

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Article Blog Catering Information 80

Hotel Owner

DECEMBER 1, 2023

Billesley Manor Hotel and Spa has announced that its spa therapists have undergone training with a specialist cancer trust to safely treat guests who are living with the condition. The hotel has joined forces with the Amethyst Trust to complete extensive training to better cater to the unique needs of individuals undergoing cancer treatment or living with the condition.

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Training Catering Marketing 95

Revfine

DECEMBER 1, 2023

Are you a hotelier struggling to maintain rate parity in today's ever-changing hospitality industry? If so, you're not alone. Despite the challenges of the last few years, rate parity remains a significant issue for hotels, and it's only getting more complicated. Top 3 Hotel Rate Parity Issues As a result of the pandemic, many hotels The post Top 3 Hotel Rate Parity Issues and How to Fix Them appeared first on Revfine.com.

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Pricing 70

Hospitality Net

DECEMBER 1, 2023

Hoteliers have a lot on their plates when it comes to technology. Sorting hype from reality in generative artificial intelligence is just one challenge on a list that includes addressing technical debt, optimizing revenue and incorporating data science.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Nation's Restaurant News

DECEMBER 1, 2023

Plus, hear from Shila Morris and Kay Young of Squeeze In

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Hospitality Net

DECEMBER 1, 2023

In his role as founder of digital marketing agency Jadewolf, David Nickel, helps luxury travel brands generate qualified leads and direct bookings. His secret: A scalable luxury persona.

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Book Marketing 73

Hotel Business

DECEMBER 1, 2023

citizenM has debuted its second property in the Bay Area, citizenM Menlo Park, located on the campus headquarters of Meta in Northern California. “We are thrilled to be opening up in Menlo Park, as this city has become one of the country’s largest tech hubs,“ said Robin Chadha, chief brand officer, citizenM. “citizenM has always been designed to bridge remote and in-person work with private nooks and work options in our Living Rooms, plus societyM meeting rooms.

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Lodging Magazine

DECEMBER 1, 2023

NEW YORK—Mews announced its next-generation kiosk solution for hotels. The kiosk can be used for check-in and check-out by guests or by staff. The new Kiosk has been upgraded for speed in terms of its build and functionality and enables hotels to upsell products and services during the check-in process. Used in economy, midscale, and luxury properties, guests can choose to check-in how they want.

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Reservations Magazine 64

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Business

DECEMBER 1, 2023

NexGen Hotels has acquired the Best Western Plus Ambassador Suites Venice in Venice, FL. Genuine Hospitality Group will manage the 83-room hotel. Located five miles from historic downtown Venice and 24 miles from the Sarasota-Bradenton International Airport, the hotel offers access to 14 miles of Gulf beaches and championship golf courses, and is also close to Venice Theater, Venice Marketplace, Fox Lea Farm, Oscar Scherer Park and Venice Audubon Rookery Park.

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Lodging Magazine

DECEMBER 1, 2023

ARLINGTON, Virginia—Knowland introduced the Knowland Certification Program, which includes three certification credentials to help hotel sales professionals grow their skill sets, professional profiles, and proficiency with management. As with many professional roles, the certification process is a method of ensuring competency, and software certification has been a standard in the technology space for years.

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Magazine Training 64

Guides: Lodging Magazine

DECEMBER 1, 2023

SHREVEPORT, Louisiana—Located adjacent to the Shreveport Convention Center, Hilton Shreveport announces the completion of a renovation including a redesign of the guestrooms, meeting spaces, lobby, rooftop pool, fitness center, exterior, and more. The hotel is managed by HRI Lodging and the design was led by Washington, D.C.-based 3877, with support from Benson & Falgout and Moline Construction.

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Magazine 62

Synergy Suite

DECEMBER 1, 2023

SynergySuite attributes growth to amazing team members and clients Dublin, Ireland – 1 December 2023 — SynergySuite today announced that it ranked 30th in the 2023 Deloitte Technology Fast 50 Awards, a ranking of the 50 fastest growing technology companies in Ireland. Rankings are based on average percentage revenue growth over four years. SynergySuite CEO Greg Staley credits the SynergySuite team and an evolving restaurant industry for the company’s growth in the last four years. “I

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Scheduling Information Blog 59

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.