eHotelier
MAY 25, 2023
The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.
Soft Inn
MAY 25, 2023
In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue.
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eHotelier
MAY 25, 2023
Hyatt Regency Lost Pines Resort and Spa, a Texas destination resort near Austin’s Hill Country tucked away on 405 lush acres along the banks of the Lower Colorado River, is pleased to announce the appointment of Irby Morvant Jr. as general manager. In his new role, Morvant will lead the hotel team and oversee all operations of the AAA Four Diamond resort.
Boutique Hotel News
MAY 25, 2023
US: Robert Stevenson, who heads up the guest experience and staff management platform INTELITY, has been presented with the TravelTech Breakthrough Awarded for CEO of the year. Stevenson has more than 25 years of tech executive experience and has led INTELITY as CEO since 2018. As an early investor in the company, he has focussed on improving INTELITY’s marketing and sales as well as the development of its products.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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eHotelier
MAY 25, 2023
Cayuga Hospitality Consultants is excited to announce that Joseph Cozza, based in Farmingdale, NJ, has joined the team of managing partners of the global network of independent consultants. Joe brings decades of experience in executive management roles with Marriott, Cipriani, and earlier career positions with other revered international hotel brands.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
MAY 25, 2023
Hyatt Hotels Corporation announced today plans for the 168-room Thompson Palm Springs, which will join the award-winning luxury lifestyle Thompson Hotels portfolio and mark the second Thompson Hotels property in California. Thompson Palm Springs is expected to open in late 2023 and will offer panoramic views of the San Jacinto Mountains and the city of Palm Springs.
Boutique Hotel News
MAY 25, 2023
Worldwide: Luxury hotel operator Dorchester Collection has promoted current CEO Christopher Cowdray to president, with Helen Smith and Eugenio Pirri appointed as joint CEOs. Cowdray has held the position as CEO of the Dorchester Collection since 2007. As of 1 July 2023, he will transition to president and will continue to work closely with the company’s board of directors to oversee the group’s performance and new development and renovation projects.
eHotelier
MAY 25, 2023
The World Committee on Tourism Ethics (WCTE) has met again to advance its work around inclusive and decent work in tourism, environmental sustainability, intercultural dialogue, and digital transformation.
Boutique Hotel News
MAY 25, 2023
US: Sister brand of Lark Hotels, Bluebird by Lark, is set to open a new property in Stowe, Vermont on 7 June 2023. Bluebird Cady Hill Lodge has been designed by Elder & Ash and is located close to Vermont’s Green Mountains. It offers 55 accommodations including 53 guest rooms and two standalone homes: Tall Timbers and Horizon Cabin. Tall Timbers features two bedrooms, a kitchen, living room, wood burning fireplace, and a private deck.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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eHotelier
MAY 25, 2023
The World Travel & Tourism Council’s (WTTC) 2023 Economic Impact Research (EIR) today reveals the UAE Travel & Tourism sector is projected to meet the 2019 peak this year.
Lodging Magazine
MAY 25, 2023
The hotel industry remains persistently understaffed as hoteliers have been unable to attract and retain talent. A staggering 87 percent of hotels across the United States are facing a shortage of personnel, with 36 percent of the respondents describing the situation as severe, according to a recent study conducted by the American Hotel & Lodging Association.
Hotel Owner
MAY 25, 2023
Luxury Lodges, a collection of five-star self-catering resorts has launched Milk Wood Spa at its South Wales site, Dylan Coastal Resort. Both guests of lodges and owners of residences are allowed to use the spa facilities at Milk Wood Spa, set in Milk Wood House. The Milk Wood Spa includes a heated, outdoor hydrotherapy infinity pool which oversees the Taf Estuary, a large indoor pool, themed showers, a herbal steam room, Tepidarium, and a Mezzanine relaxation zone.
SAS
MAY 25, 2023
As AI rapidly advances over the next several years, I’ve been fortunate to have an active role in helping to guide a responsible path forward when it comes to technology’s impact on our daily lives. Currently, this role includes serving as Vice President for the SAS Data Ethics Practice, as an [.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hotel Owner
MAY 25, 2023
Inhale at Inhabit, the wellbeing offering from urban-wellness hotel brand Inhabit Hotels, has launched three new ‘Journeys’, in addition to an expanded wellbeing menu that now includes Reiki and Sound Healing treatments for the first time. Inhale, which is a spa and wellness centre located at the Inhabit’s Queen’s Gardens hotel, has a varied schedule of holistic classes, such as Hatha and Vinyasa yoga, and mindfulness sessions run by resident experts.
EATER
MAY 25, 2023
Janna Morton No blade? No problem You’ve probably seen them: twee little videos of people cutting cakes at picnics by plunging wineglasses straight into them. The method guarantees a neat individual cup of cake (great for COVID-conscious picnics, and no doubt partly why the trend picked up in 2020 ); plus, it’s cute and looks good on camera. But let’s say you’re envisioning a summer’s worth of picnics and cakes to go with them: Is cutting your cake with a wineglass actually a good idea?
Hotel Owner
MAY 25, 2023
Selina Hotel in Margate has relaunched with a new restaurant, HOWM, and a new latin american inspired beer garden, XIBALBA. HOWM Margate will have all-day dining with British and European classics, using local producers, breweries, and coffee roasters. XIBALBA, celebrates Selina’s Latin American roots by providing a Latin fusion bar and restaurant. The offerings in the beer garden include hand-pressed corn tortilla tacos, fresh ceviche and ice-cold agave and rum cocktails.
PhocusWire
MAY 25, 2023
Authentic, visual user-generated content shared on the likes of TikTok, Instagram and other social channels is becoming central to how travel companies are marketing themselves.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hotel Owner
MAY 25, 2023
Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”. It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure. The hotels offer accommodation for team members who wish to stay on site in their nine properties, situated in some of Scotland’s most scenic locations from the West Highlands to
SiteMinder
MAY 25, 2023
SiteMinder and The Hotels Network Conversion rates and abandoned reservations have always been a challenge for hotels, more so than in most other industries. The average hotel website converts somewhere between 1.5-2.5% , lower than other popular ecommerce industries like haircare and health & beauty, which both convert at more than 3%. Additional data shows that over 80% of travel bookings are abandoned, compared to the general average of around 70%.
Hotel Owner
MAY 25, 2023
Bournemouth West Cliff Hotel, a destination for travellers seeking seaside fun and relaxation, has recently completed a £500k refurbishment on 20 of its bedrooms as the first stage of a renovation journey. The new rooms, designed by Corrie Jones Architecture, feature a sophisticated blend of muted earth tones and warm colours that evoke sunsets along the Dorset coast.
EATER
MAY 25, 2023
Wonho Frank Lee Chef Liz Johnson accused her husband Will Aghajanian of killing their cat. That’s just one part of the story.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hotel Owner
MAY 25, 2023
Plymouth has been named as a “rising star” of the UK hotel sector, according to Colliers, whose 2023 UK Hotel Market Index found that it came ahead of destinations including Glasgow and Oxford. The city was ranked second in both that category and in the ratings for the highest occupancy rates in 2022, reporting rates of 79.7%, only a couple of percentage points behind Norwich.
Hotel Business
MAY 25, 2023
With the return of major concerts and other events after the COVID-19 pandemic, travelers are on the road again. In order to make it easier for them to book their stays, a new platform has launched to help the traveler—as well as event staffers. Crewfare is an integrated, seamless and social way for people to book event travel, powered by technology and a user-friendly digital interface.
Hotel Owner
MAY 25, 2023
The hospitality and tourism industry is constantly evolving, with new technologies and trends emerging all the time. One technology that I believe is set to have a major impact on the industry in the coming years is generative AI. Generative AI refers to algorithms – the best known being ChatGPT – that can be used to create new content including audio, code, images, text, simulations and videos.
EATER
MAY 25, 2023
Photo by David Cortes Stephanie Jack always knew she wanted to work in food, and her journey took her from Frito-Lay to the “smart produce” business Stephanie Jack’s parents met while working at Heinz — specifically, when her mother was auditing her father’s department. She grew up visiting the company’s food processing facilities, in awe of her behind-the-scenes access to the creation of her favorite packaged goods.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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