eHotelier
MAY 25, 2023
The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.
Soft Inn
MAY 25, 2023
In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue.
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eHotelier
MAY 25, 2023
The World Travel & Tourism Council’s (WTTC) 2023 Economic Impact Research (EIR) today reveals the UAE Travel & Tourism sector is projected to meet the 2019 peak this year.
Boutique Hotel News
MAY 25, 2023
US: Robert Stevenson, who heads up the guest experience and staff management platform INTELITY, has been presented with the TravelTech Breakthrough Awarded for CEO of the year. Stevenson has more than 25 years of tech executive experience and has led INTELITY as CEO since 2018. As an early investor in the company, he has focussed on improving INTELITY’s marketing and sales as well as the development of its products.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
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eHotelier
MAY 25, 2023
Hyatt Regency Lost Pines Resort and Spa, a Texas destination resort near Austin’s Hill Country tucked away on 405 lush acres along the banks of the Lower Colorado River, is pleased to announce the appointment of Irby Morvant Jr. as general manager. In his new role, Morvant will lead the hotel team and oversee all operations of the AAA Four Diamond resort.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
MAY 25, 2023
Cayuga Hospitality Consultants is excited to announce that Joseph Cozza, based in Farmingdale, NJ, has joined the team of managing partners of the global network of independent consultants. Joe brings decades of experience in executive management roles with Marriott, Cipriani, and earlier career positions with other revered international hotel brands.
Boutique Hotel News
MAY 25, 2023
Worldwide: Luxury hotel operator Dorchester Collection has promoted current CEO Christopher Cowdray to president, with Helen Smith and Eugenio Pirri appointed as joint CEOs. Cowdray has held the position as CEO of the Dorchester Collection since 2007. As of 1 July 2023, he will transition to president and will continue to work closely with the company’s board of directors to oversee the group’s performance and new development and renovation projects.
eHotelier
MAY 25, 2023
Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, is pleased to announce the opening of its latest franchised property in Hinton, Alberta. Coast Hinton Hotel officially opened its doors to guests on May 03rd and is offering a comfortable and convenient stay for travelers visiting the scenic Rocky Mountain foothills.
Boutique Hotel News
MAY 25, 2023
US: Sister brand of Lark Hotels, Bluebird by Lark, is set to open a new property in Stowe, Vermont on 7 June 2023. Bluebird Cady Hill Lodge has been designed by Elder & Ash and is located close to Vermont’s Green Mountains. It offers 55 accommodations including 53 guest rooms and two standalone homes: Tall Timbers and Horizon Cabin. Tall Timbers features two bedrooms, a kitchen, living room, wood burning fireplace, and a private deck.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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eHotelier
MAY 25, 2023
Hyatt Hotels Corporation announced today plans for the 168-room Thompson Palm Springs, which will join the award-winning luxury lifestyle Thompson Hotels portfolio and mark the second Thompson Hotels property in California. Thompson Palm Springs is expected to open in late 2023 and will offer panoramic views of the San Jacinto Mountains and the city of Palm Springs.
PhocusWire
MAY 25, 2023
Authentic, visual user-generated content shared on the likes of TikTok, Instagram and other social channels is becoming central to how travel companies are marketing themselves.
eHotelier
MAY 25, 2023
The World Committee on Tourism Ethics (WCTE) has met again to advance its work around inclusive and decent work in tourism, environmental sustainability, intercultural dialogue, and digital transformation.
Modern Restaurant Management
MAY 25, 2023
Cooking oil filtration is crucial for better food quality and cost savings Scan the menus of the most popular and trendy restaurants across the country and you’ll find a heavy dose of fried delights. Hot, crispy and crunchy menu items are pleasing to consumers, but are only part of the equation for most eateries. Restaurant managers must keep a watchful eye on cooking oil, not only from a food quality standpoint, but from a cost analysis as well.
Speaker: Joe Heather, Deliverect GM (UK&I)
Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.
Lodging Magazine
MAY 25, 2023
The hotel industry remains persistently understaffed as hoteliers have been unable to attract and retain talent. A staggering 87 percent of hotels across the United States are facing a shortage of personnel, with 36 percent of the respondents describing the situation as severe, according to a recent study conducted by the American Hotel & Lodging Association.
SAS
MAY 25, 2023
As AI rapidly advances over the next several years, I’ve been fortunate to have an active role in helping to guide a responsible path forward when it comes to technology’s impact on our daily lives. Currently, this role includes serving as Vice President for the SAS Data Ethics Practice, as an [.
SiteMinder
MAY 25, 2023
SiteMinder and The Hotels Network Conversion rates and abandoned reservations have always been a challenge for hotels, more so than in most other industries. The average hotel website converts somewhere between 1.5-2.5% , lower than other popular ecommerce industries like haircare and health & beauty, which both convert at more than 3%. Additional data shows that over 80% of travel bookings are abandoned, compared to the general average of around 70%.
Hotel Business
MAY 25, 2023
With the return of major concerts and other events after the COVID-19 pandemic, travelers are on the road again. In order to make it easier for them to book their stays, a new platform has launched to help the traveler—as well as event staffers. Crewfare is an integrated, seamless and social way for people to book event travel, powered by technology and a user-friendly digital interface.
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Hospitality Net
MAY 25, 2023
1 Hotels, the nature-inspired luxury lifestyle hotel brand founded by hospitality visionary Barry Sternlicht, announces that its UK flagship and first European destination, located in the heart of London’s historic Mayfair, is now accepting reservations with an anticipated opening date of July 13, 2023. The nine-story sustainable sanctuary overlooks the stately trees and verdant lawns of magnificent Green Park, just steps away from the world-class galleries, sophisticated boutiques, first-class
Hotel Owner
MAY 25, 2023
Luxury Lodges, a collection of five-star self-catering resorts has launched Milk Wood Spa at its South Wales site, Dylan Coastal Resort. Both guests of lodges and owners of residences are allowed to use the spa facilities at Milk Wood Spa, set in Milk Wood House. The Milk Wood Spa includes a heated, outdoor hydrotherapy infinity pool which oversees the Taf Estuary, a large indoor pool, themed showers, a herbal steam room, Tepidarium, and a Mezzanine relaxation zone.
Hospitality Net
MAY 25, 2023
Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, today announced the lineup of BrunchOUT 2023, the brand’s beloved annual drag brunch series. In partnership with long-term nonprofit partner, The Trevor Project, the series kicks off in Nashville this June for Pride Month with additional events taking place throughout 2023.
Revenue Hub
MAY 25, 2023
The major OTAs play an important role in the distribution of hotel offers. In order to benefit from them in the best possible way, you as hoteliers should consider some important aspects. NB: This is an article from berner+becker , one of our Expert Partners In this article, we focus on the specifics, best practices and other aspects of and about Expedia and give you a brief guide to set yourself up in the best possible way.
Speaker: Ryan Bryers, SVP of Global Engineering
In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. While many businesses still rely on store-level infrastructure, it's time to embrace the unlimited potential of the cloud! With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings.
Hospitality Net
MAY 25, 2023
Mandarin Oriental, the award-winning luxury hospitality brand reveals the development of its latest residential project in Madrid. Located on the intersection of Hermosilla Street and Nuñez de Balboa Street, the new Mandarin Oriental Residences, Madrid will feature 30 exceptional apartments, expected to open in January 2025.
Revenue Hub
MAY 25, 2023
Today’s modern guests don’t just want to make a reservation. They want their preferences, interests and needs to be understood by “their brands.” NB: This is an article from Cube They are used to this from brands such as Netflix with its personalized user interface, as well as from Amazon or Starbucks. Forbes even claims that guests are willing to pay a premium if the value of an experience is considered unique.
Hospitality Net
MAY 25, 2023
Today, the European Travel Commission (ETC) is launching its Climate Action Plan. To address the urgency of climate action, the plan commits to halve emissions generated by ETC’s operations by 2030, as well as to support engagement in climate action among its member National Tourism Organisations (NTOs), and lead the way for tourism stakeholders in Europe.
PhocusWire
MAY 25, 2023
DOT secretary Pete Buttigieg said the Department of Transportation is ready to hold airlines' feet to the fire if this summer brings another "unacceptable" level of cancellations and delay rates.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
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