eHotelier
FEBRUARY 21, 2024
We take a closer look at a property that has leveraged the global trend that’s accelerated in the post-pandemic era centered around the ‘price inelastic yet experience elastic’ hotel consumer.
Hospitality Magazine
FEBRUARY 21, 2024
There’s much to think about when running a hospitality venue. Has the roster been done? Did I order the meat from the supplier in time? Has the drinks menu been updated? It’s more than understandable that posting on social media or sending out EDMs often falls by the wayside. But it’s also essential to think about the landscape and how it’s evolving.
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Modern Restaurant Management
FEBRUARY 21, 2024
A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. “For decades, a customer could be uncivil, angry, yelling or just plain wrong, and employees were expected to deal with it because it was just part of the business.
eHotelier
FEBRUARY 21, 2024
Nestled on the northern tip of St. Lucia, and idyllically situated between two award-winning golf courses, and a stunning white sand beach, Cas en Bas Beach Resort will provide a secluded, elevated luxury escape. House cars will be available for guests looking to explore nearby Rodney Bay, the island’s buzzing cultural and entertainment hub or St. Lucia’s many beaches and attractions.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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Hospitality Magazine
FEBRUARY 21, 2024
Liquid & Larder’s The Rover has revealed a wave of new changes to the Surry Hills haunt including a full-venue bistro menu, happy hour deal, and opening times. The Rover will now open Monday through to Saturday from 4pm to 12am and will be the first time the venue is open on a Monday since pre-Covid lockdown. The Rover will also now operate as one whole venue – rather than a downstairs bar and upstairs restaurant – with one bistro menu served throughout.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
FEBRUARY 21, 2024
Opening last month, Kolture Group’s latest venue Matkim has joined the hospitality line-up at Sydney Place in the Sydney CBD. The 8-seat Korean omakase restaurant is being spearheaded by Kolture Group Executive Chef Jacob Lee who has drawn upon his roots in the Jeolla Province in Korea for the menu. The Matkim offering champions rare Korean imports alongside local produce with a focus on cooking with fire.
eHotelier
FEBRUARY 21, 2024
Grace Bay Resorts, the boutique developer, owner, and operator of the finest luxury resorts and branded residences in Turks and Caicos Islands, today announces the appointment of John Hazard as Managing Director of Grace Bay Club.
Hospitality Magazine
FEBRUARY 21, 2024
Hinchliff House’s ground-floor restaurant Grana will soon serve its signature Italian cuisine seven days a week. The Sydney CBD eatery is opening on Sundays for the first time from 10 March, kicking off the new day of trade with Pasta Club. For $99pp, guests are set to enjoy three pasta courses, a side salad, and tiramisu cannoli with matching alcoholic drinks for lunch or dinner.
eHotelier
FEBRUARY 21, 2024
The Inn at Mattei's Tavern, Auberge Resort Collection, is pleased to announce the appointment of Joern Schwaiger as General Manager. A seasoned hospitality veteran with over 20 years of luxury hotel experience, Joern will oversee all operations for the 6.5 acre property.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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Hospitality Magazine
FEBRUARY 21, 2024
One of Sydney’s most anticipated openings is slated to make its debut in April. Craig Hemmings took over the White Horse last year , with the Surry Hills site since undergoing an extensive renovation that has seen the space overhauled to cover a ground-floor restaurant, alfresco garden seating, and upstairs public bar. The restaurant has been fitted out with timber accents and is set to serve a modern Australian menu curated by Jed Gerrard (Wildflower, Wills Domain), who is overseeing the
eHotelier
FEBRUARY 21, 2024
Marriott International announced a signed agreement with Morogoro Mishama Company that will introduce Le Méridien Hotels & Resorts to the shores of Zanzibar in 2025. To support the growing demand for premium hospitality accommodations in Tanzania, Le Méridien Zanzibar Resort will feature 75 guestrooms as well as the brand’s glamourous, signature programming and experiences that will help guests discover the culture, coordinates and cuisine of the destination.
EATER
FEBRUARY 21, 2024
Sweden’s candy culture is vast, with Saturdays designated for lördagsgodis, or “Saturday sweets.” | Getty Images/Johner RF Thanks to newfound TikTok popularity, candy sellers are finding themselves swamped with online orders and long lines Around 10 p.m. on a recent Friday night, the line at BonBon in Manhattan’s Lower East Side was out the door. This isn’t an uncommon sight in the neighborhood — the queue for Double Chicken Please was visible across the street — but BonBon isn’t an acclaimed co
eHotelier
FEBRUARY 21, 2024
IHG Hotels & Resorts (IHG), welcomes guests to experience a relaxed and purposefully different stay – where quality meets affordability. Garner hotels – a new midscale brand made with character – reaches exciting growth milestones with two new U.S. openings in Macon, Ga., and Oklahoma City, Okla., as well as plans for global expansion now underway.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
EATER
FEBRUARY 21, 2024
6 cocktail recipes offering a modern take on 1970s disco drinks, from the Godfather to the Rusty Nail to the Chartreuse drink, Swampwater.
eHotelier
FEBRUARY 21, 2024
As hoteliers, effective communication with guests is paramount to delivering a great guest experience. Effective communication involves different things, but we can split it into two main areas: what are you saying and how you are saying it.
Lodging Magazine
FEBRUARY 21, 2024
There are numerous barriers to hotel ownership—like industry awareness, access to capital, and market knowledge—causing groups of entrepreneurs to be underrepresented in hospitality. To create spaces that encourage, promote, and assist these groups in becoming hoteliers, Wyndham Hotels & Resorts created two programs: Women Own the Room and BOLD (Black Owners and Lodging Developers).
eHotelier
FEBRUARY 21, 2024
Cloudbeds, a global leader in hospitality management software, today announced a strategic partnership with Amadeus, a leading provider of advanced technology solutions for the travel industry.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Fast Casual
FEBRUARY 21, 2024
The authenticity and relatability of micro-influencers resonate with younger audiences on a personal level, fostering a connection that transcends traditional advertising.
EATER
FEBRUARY 21, 2024
The man behind Tony Delivers hopes to jumpstart the "empathy economy"
Hospitality Net
FEBRUARY 21, 2024
Guests can now check in at the new TRIBE Milano Malpensa. The opening marks TRIBE’s entry into the Italian market, emphasizing the brand’s growth plans to expand to 50 hotels worldwide over the next five years. TRIBE’s offerings in Milan include 240 guest rooms, a gym, and a heated panoramic swimming pool. A signature feature of TRIBE is the central Social Hub in every hotel, which in Milan encompasses a café-meets-bar concept, a "Grab & Co Corner," as well as lounge and freely accessible co-wor
eHotelier
FEBRUARY 21, 2024
In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hospitality Net
FEBRUARY 21, 2024
Lodging Interactive, an award-winning digital marketing, reputation management, and social media engagement agency exclusively serving the hospitality industry since 2001, in a groundbreaking move, is proud to announce the launch of Commingle360, an evolutionary service designed to transform social media engagement into direct hotel bookings and revenue.
Revenue Hub
FEBRUARY 21, 2024
Hoteliers would love nothing more than for their guests to keep coming back to their hotels over and over again. One of the best ways to build customer loyalty is to adopt a guest-centric hotel strategy where guests feel that they are valued and treated exceptionally well, regardless of whether they’ve booked a standard room or an executive suite. NB: This is an article from BEONx , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date What is a Guest-Centred Hotel?
Hospitality Net
FEBRUARY 21, 2024
In the last several weeks, I’ve been chatting with many people about the hotel industry’s continued decline in guest service. The consensus seems to be that the downturn is due to factors such as the need for passionate hospitality workers, insufficient training initiatives for frontline employees, and the fact that, in some instances, management is more focused on data than on developing a culture of excellent service.
Revenue Hub
FEBRUARY 21, 2024
In the vast expanse of direct marketing literature, vouchers emerge as a formidable strategy to amplify revenue streams. They are not merely a tactic employed by online travel agents to foster additional bookings or transform casual browsers into confirmed guests. Nor are they exclusively the realm of e-commerce platforms. NB: This is an article from Dailypoint Subscribe to our weekly newsletter and stay up to date Some organizations, such as Payback, have built their entire business model aroun
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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