Definition Guest Services Housekeeping Special Events 
Les Roches
DECEMBER 27, 2023
Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?
Les Roches
DECEMBER 30, 2023
By the end of this article, you will have a solid understanding of product/service differences and how these distinctions manifest themselves in various sectors, with a particular focus on the hospitality industry. Definition of product Let’s start by establishing a shared understanding of the term ‘product’ in a business context.
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