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A guide to hotel departments, operational areas and building functions

SiteMinder

The front office department can also be referred to as the reception, front of house, or front desk. Of all the various hotel departments, this is the one that interacts the most with guests. Job titles and roles within the front of house department vary depending on the size and type of hotel.

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Charlestowne Hotels plots growth

Hotel Business

The updates: The creation of a new corporate food & beverage department and hiring of two corporate F&B managers and two task force F&B managers; these new roles will specifically address back-of-house and front-of-house needs across the company’s managed F&B restaurants and bars.

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A comprehensive overview of job positions within a hotel

SiteMinder

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Key attributes include people skills, customer service skills, patience, ability to use initiative and problem solving skills. Front of house manager. Guest services hotel positions.

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Communication in the hospitality industry

SiteMinder

Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” The new Tipping Point resources include server tip cards, back-of-house posters and 30-second videos for every Scoop item included in Tipping Point.