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MRM Research Roundup: Coronavirus Stats and More

Modern Restaurant Management

As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste buds – satisfied. Often times, a happy employee equates to happy guests.

Marketing 122
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MRM Research Roundup: Halloween-2019 Edition

Modern Restaurant Management

The Rakuten Ready 2019 Time Study unveiled deep gaps in customer experience across categories for both in-store and curbside pickup, including orders not being ready, no dedicated pickup area, or exclusive pickup line. "Just Curbside pickup was a different story, with long wait times across all categories.

Download 138
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MRM Research Roundup: End-of-January 2020 Super Bowl Edition

Modern Restaurant Management

percent from the previous year, led by underperformance in restaurant, food and nightlight categories, as well as brick-and-mortar shops. Shopping categories declined in 2019 by 2.1 The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. million visits).

Events 192