2008 Front of House Kitchen Operations Reservations 
EATER
MAY 29, 2020
Meanwhile Tock, a reservations platform that should be in deep trouble as bookings for dine-in experiences go to zero, just raised $10 million. Nick Kokonas is an owner of both operations. I saw their reservations go from 96% occupancy to zero. I had a very serious talk, and I said it was not normal business operations.
Modern Restaurant Management
DECEMBER 31, 2019
At Yelp, we're seeing restaurants move away from a strictly reservations planning model. Restaurateurs are valuing a hybrid approach to reservations and running a waitlist to manage their floor and seat more diners, especially during the holiday season. Thus, the operator can focus on fulfilling delivery tickets.
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