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Guide to hotel fees and surcharges for hotels

SiteMinder

SEPTEMBER 7, 2023

Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. What are hotel fees?

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Hotel robot: Development and uses in the hotel industry

SiteMinder

NOVEMBER 22, 2023

A hotel robot is an automated machine designed to perform various service tasks, enhancing guest experiences and streamlining hotel operations with a touch of technological innovation – and not a small amount of artificial intelligence. Androids could actually make for a healthier guest service environment.

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