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A comprehensive overview of job positions within a hotel

SiteMinder

This can include making restaurant reservations, arranging transport and providing information about the local area. As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. IT manager.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Assistant front of house manager. IT manager.