Sun.Dec 03, 2023

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Tourist-triggered emotions

eHotelier

Local populations in tourist areas play a key role in shaping visitors’ environment and in turn the emotional experiences of visitors. However, this is a two-way relationship that also depends on locals’ own disposition towards tourists.

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How to increase holiday bookings

SiteMinder

What are holiday bookings? Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. These bookings can encompass a range of options, from luxurious five-star hotels to quaint bed and breakfasts, from international flights to local train journeys, and from guided tours to self-driven adventures.

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International Tourism to end 2023 close to 90% of pre-pandemic levels

eHotelier

International tourism is on track to recover almost 90% of pre-pandemic levels by the end of this year. According to the latest data from the World Tourism Organization (UNWTO), an estimated 975 million tourists travelled internationally between January and September 2023, an increase of 38% on the same months of 2022.

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Doug Kennedy Announces Next Topic in His Webcast Training Series: Hospitality Training: 12 Steps to Reclaiming Your Spirit of Hospitality From The Grasp Of Cynicism

Hospitality Net

Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast. This month’s topic rotates back to hospitality, and it is one that a lot of our participants can relate to: 12 Steps to Reclaiming Your Spirit of Hospitality From The Grasp Of Cynicism scheduled for Monday, December 18, from Noon – 12:40pm EDT.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Hyatt celebrates groundbreaking of inaugural Hyatt Studios Property in Mobile, Alabama

eHotelier

Hyatt Hotels Corporation marks Hyatt’s entry into upper-midscale lodging in the Americas with the groundbreaking of the first Hyatt Studios property, set to open in Mobile, Ala. in early 2025. Hyatt has entered into a franchise agreement with 3H Group Inc. for Hyatt Studios Mobile/Tillman’s Corner/West I10. The Hyatt Studios brand is expected to be a key accelerator for Hyatt, building on Hyatt’s six years of industry leading net rooms growth.

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IHG expands its essentials portfolio in Chennai with the signing of Holiday Inn Chennai Egmore

eHotelier

IHG® Hotels & Resorts, has announced the signing of a management agreement with Abu Estate Private Limited to open Holiday Inn Chennai Egmore. Set to open in Q1 of 2025, the 92-keys conversion hotel reaffirms IHG’s commitment to growing presence in prime destinations across the country.

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ILTM CANNES – 1

Mary Gostelow

To Cannes, the day before the official opening of ILTM. This is the annual time of the year when the 6,000-odd (take out the word ‘odd’ – Ed.) gather on the French Riviera to discuss, plot and do business, and network, anything to do with the global world of luxury travel. Every plane from feeder markets in Europe and beyond is packed.

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Swiss hospitality expert Michael Gnaegi appointed General Manager of Chatrium Grand Bangkok

eHotelier

Chatrium Grand Bangkok, which blends the timeless grace of Thai culture with the grandeur of international luxury hospitality, is delighted to announce the appointment of Mr. Michael Gnaegi, a passionate Swiss Hotelier, as its new General Manager, effective November 2023.

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Hotel reservations in Spain the highest in five years for December: SiteMinder

SiteMinder

Barcelona, Spain – Hotel reservations in Spain have grown by 37% compared to the start of December 2019, according to data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. It is also the first time in five years that reservations in Spain have exceeded pre-pandemic figures for each month of the year, reaffirming the country as a preferred tourist destination.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Darrin Griffin has been appointed Chief Development Officer at Timbers Company

eHotelier

Timbers Company, a leading developer and operator of boutique luxury resorts and private residence clubs, has appointed Darrin Griffin as chief development officer. In his new role, Griffin is responsible for identifying opportunities aligned with the brand's expansion goals, as well as overseeing the company's current expansion, including the addition of new residences joining Timbers Resorts' collection as well as its sister brand, Soleil Hotels & Resorts - a forthcoming collection of auth

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Hotel Front Office: Learn About Tasks, Responsibilities, Roles & More

Revfine

Hotel Front Office The hotel front office is the hub of guest services and operations in a hotel. It's where guests first interact with the hotel, handling check-ins, check-outs, guest inquiries, and providing personalized services. Its importance lies in setting the initial impression and overall guest experience, directly influencing customer satisfaction and retention in the The post Hotel Front Office: Learn About Tasks, Responsibilities, Roles & More appeared first on Revfine.com.

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Omni hotels and Resorts transforms select guest loyalty program

eHotelier

Omni Hotels & Resorts has announced new details about its enhanced Select Guest Loyalty Program making it easier and faster to achieve and retain Select Guest Status. Representing the first major program transformation in a decade, members will now be recognized and rewarded based on all the experiences they enjoy during their stay.

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Help Wanted: Hire Better Restaurant Employees

Service that Sells

More and more, the signs are out there. Literally — “Help Wanted,” “Now Hiring,” “Inquire Within.” Yet, turnover in the hospitality industry seems to always be an issue, forcing many operations into a perpetual state of advertising. Some restaurant managers sit back and wait for ideal employees to waltz through the front door.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Perth to host Maximum Occupancy West Coast Conference in 2024

eHotelier

Leading accommodation industry conference, Maximum Occupancy, is heading to Australia’s West Coast in 2024. In conjunction with the Australian Hotels Association (WA), the inaugural two-day conference will be held in Perth on 16-17 April 2024.

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Restaurant Quality Control Procedures Every Restaurant Owner Should Follow

Adora POS

Ensure restaurant success: SOPs for consistency, equipment maintenance, and temperature control systems ensure top-quality service!

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Guest Experience: Dos and don’ts for 2024: a webinar you cannot miss!

eHotelier

Whether you are part of the marketing area, operations or revenue management, if you belong to the hotel industry, this is for you.

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The Mille Club: Details, Details, Details

Hospitality Net

In this installment of the Mille Club column, we are going to address some of the little things that differentiate your property. To recap, membership qualification for the Mille Club is simple: offer rates of more than a thousand (hence ‘mille’) dollars, pounds, Euros or equivalent. If you’re already there (or very close), or aspire to this lofty room rate level, you’re in!

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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HVS ANAROCK Hotels & Hospitality Overview, November 2023

Hospitality Net

This is a monthly industry update that highlights the key trends in the Indian hospitality industry.

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India’s Growing Wedding Market Grandeur

Hospitality Net

India’s trillion-dollar wedding industry is back, larger and grander than ever before. Fueled by rising income levels, a growing number of high-net-worth individuals, and the charm of celebrity weddings, destination weddings, both domestic and international, are on the rise, which is expected to gain further momentum driven by India’s favorable demographics.