Thu.Nov 30, 2023

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2024 hotel technology predictions

eHotelier

2024 is shaping up to be a year of substantial and exciting change—and the best way for hoteliers to take advantage of that change is to start thinking now about what’s likely to come in the year ahead.

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Tips to increase bookings for hotels from OTAs

Hotelogix

Online Travel Agents for hotels or OTAs serve as important distribution channels for hotels. They play a pivotal role in marketing and selling rooms. OTAs are online platforms or websites that sell hotel rooms to customers. They are game-changers when it comes to reaching customers across regions. An excellent marketing strategy incorporates OTAs to boost sales and revenue.

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6 hotel digital transformation ideas | Mews

MEWS

If you haven't yet embraced hotel digital transformation, now's the time. The benefits range from enhancing the guest experience to making the operational processes smoother and more streamlined. The more you can incorporate digital tools into your business, the better for everyone involved.

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How Restaurant Operators Can Harness the Power of POS Data Analytics

Modern Restaurant Management

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Guests expectations on 2024: A complete guide on how to engage them

eHotelier

Picture this: Are you ready to take your hospitality game to the next level in 2024? As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it's no longer enough to simply meet their needs, the challenge now lies in exceeding them.

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Turquoise Hues and Ocean Views at Six Senses debut resort in the Caribbean

eHotelier

Enjoying a pride-of-place setting between the ocean and a protected cove on the southern part of Grenada, Six Senses La Sagesse invites guests to put their feet up and worries down and embark on a journey of discovery, rejuvenation, and celebration. From waterfall meditation to artisan rum and chocolate making, there is much to uncover in this Caribbean gem known for its spices and relaxed lifestyle.

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W Hotels expands UK footprint with new Edinburgh site

Hotel Owner

W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 hotel brands, has unveiled its latest site W Edinburgh. W Edinburgh sits at the heart of the St. James Quarter, a newly revitalised neighbourhood in the city centre which combines retail, entertainment, and dining. Inspired by the best of Scottish culture and history, the hotel sits across three distinct buildings, namely the Ribbon Building, James Craig Walk, and the Quarter House, with a total of 199 rooms and 45 suites, man

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The Gwen Hotel appoints Fantasy Greene as Director of Sales and Marketing

eHotelier

The Gwen, is pleased to announce the promotion of Fantasy Greene. In this new leadership role as Director of Sales and Marketing, Greene will work alongside General Manager Iris Junge and oversee all sales and marketing initiatives for The Gwen, one of Chicago’s premiere luxury hotels.

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Accor unveils new Luxury and Lifestyle division appointments

Hotel Owner

Accor has announced the appointments of Gilda Perez-Alvarado, Maxime d’Angeac, and Omer Acar within its luxury and lifestyle division effective from 1 January 2024. Perez-Alvarado and d’Angeac have been appointed chief executive officer and artistic director of orient express respectively. Perez-Alvarado will also remain chief strategy officer of the Accor Group.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Lynne Lulfs has been appointed VP Sales & Marketing at Hawks Cay Resort

eHotelier

Hawks Cay Resort, is thrilled to announce the appointment of Lynne Lulfs as its Vice President of Sales & Marketing. Lulfs, a seasoned hospitality professional with a proven track record, joins the Hawks Cay team, bringing a wealth of experience and a deep passion for creating exceptional guest experiences.

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Andronis Hotels Expands To Paros With Addition Of Minois Hotel

Hospitality Net

Andronis Hotels, a family-owned collection of luxury five-star hotels and villas in Athens and Santorini, today announced its expansion into Paros with the acquisition of Minois Hotel Paros. This strategic expansion aligns with the ongoing plan to extend Andronis presence to Milos, with a potential upscale establishment slated to debut, tentatively in 2025.

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S Hotels & Resorts thrives in 2023 with business accolades and sustainability success

eHotelier

S Hotels and Resorts PCL, is reflecting on a highly successful year that saw the group achieve a series of important and prestigious accolades, while also advancing its commitment to sustainable development, community integration and environmental protection everywhere it operates.

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Today’s news in brief – 30/11/23

Hotel Owner

W Hotels, a part of Marriott Bonvoy’s extensive hotel brand portfolio, has revealed its latest addition, W Edinburgh, located in the St. James Quarter at the city centre. Inspired by Scottish culture, the hotel spans three buildings, offering 199 rooms and 45 suites, featuring outdoor terraces. Notably, it houses the UK’s first W Hotels Sound Suite recording studio.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Guests expectations on 2024: A complete guide on how to engage them

eHotelier

Picture this: Are you ready to take your hospitality game to the next level in 2024? As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it's no longer enough to simply meet their needs, the challenge now lies in exceeding them.

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RevMarketing Certification: Sneak Peak into Modules 1 and 2

Revenue Hub

Welcome back to another discussion with Savina of Userguest , one of our Expert Partners , about their recently launched RevMarketing Certification course. In our last discussion Savina gave us an oversight of the course and today we have a short sneak peak into some of the early modules. Savina outlines how the course focuses on where direct bookings really happen, building highly converting websites and understanding booking behaviour to develop a personalized experience.

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W Hotels debuts W Edinburgh, marking expansion in the United Kingdom

eHotelier

W Hotels, today announces the reveal of W Edinburgh with unrivalled happenings, bold, unexpected design, and signature Whatever/Whenever™ service.

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Hoar Cross Hall strengthens sustainability offering

Hotel Owner

Barons Eden has strengthened its sustainability offering by introducing beehives at a number of its properties to produce home-grown honey. The company has introduced 20 beehives across its properties, overseen by resident beekeepers. The honey is used in many of the dishes served on its menus, including at breakfast with American pancakes and in the spiced belly of pork at lunch.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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VisitEngland launches new accessibility toolkit for tourism businesses

eHotelier

VisitEngland has today 30 November launched its new 'Accessible and Inclusive Toolkit for Tourism Businesses' in England.

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The Runnymede on Thames Hotel and Spa to open autumn 2024

Hotel Owner

Warner Hotels has announced that its newest hotel on the banks of the River Thames, The Runnymede on Thames Hotel, will be officially opening in autumn 2024. Located in Egham, Surrey, the hotel is currently undergoing a complete renovation after being purchased by Warner Hotels in March 2022 – making it the 16th hotel in its portfolio. The Runnymede on Thames will be the first Warner Hotels property located in Greater London, and the first set on a river.

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Hilton Expands Mexico Presence with Signing of Perla La Paz, Tapestry Collection by Hilton

Hospitality Net

Built in 1940, the historic 90-room Hotel Perla recently underwent a $10 million renovation and is expected to join the Hilton portfolio as Perla La Paz, Tapestry Collection by Hilton in early 2024. Known as a legendary hotel, Perla La Paz will continue to represent classic La Paz style with a nod to its Art Deco history and modernization of the city.

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How to Drive Bookings along the Path to Purchase

Revenue Hub

Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and the U.S.A. to reveal preferences and behavior along the path to purchase. The study, aptly named The Path To Purchase , discovered the average path to purchase length—from when a traveler starts thinking about taking a trip to the moment of booking—is 71 days (more than two months!).

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Charleston, SC: Making & Preserving History

Hospitality Net

Europeans first settled in the city that would become Charleston over 350 years ago. Charleston’s rich history is one of the drivers of its thriving tourism sector, which tallied 7.68 million visitors in 2022. In the hospitality industry, Charleston continues to make history, while local initiatives are also making strides to preserve it.

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Hotel Bookings: Transform Digital Marketing Failure Into Success

Revenue Hub

In this case study, we dive into the journey of a Hotel Management company located in the US that faced initial setbacks with their Facebook Ads efforts and how a strategic and complex approach led to remarkable success in driving bookings for their Branded Hotel. NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Confronting the Challenges Before partnering with our digital marketing team, the hotel had experimented

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Cool jobs you could have in the future - What is a Brand Manager?

Hospitality Net

Welcome to a series that’s all about your future and the exciting possibilities waiting for you in the professional world! If you’ve ever wondered what cool jobs are out there, you’re in the right place. We’re kicking things off by unveiling the secrets behind one of the most creative gigs – Brand Management.

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Trustworthy AI for retail: Balancing innovation and responsibility

SAS

The significance of upholding trustworthy AI standards transcends multiple industries. Within retail, AI can potentially wield considerable influence in driving customer experiences, optimizing operations, and shaping business strategies. However, it is crucial to ensure that AI technologies are developed and deployed in an ethical manner, prioritizing human well-being and reflecting [.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.