Communication Facility Management Scheduling Vendor Management 
SiteMinder
OCTOBER 11, 2022
As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. This is the most senior of all hotel management positions. Night duty manager. Human resources manager. IT manager.
SiteMinder
OCTOBER 11, 2022
Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.
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