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Diverse careers in hospitality and tourism: match your talents

Les Roches

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction.