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Guide to hotel fees and surcharges for hotels

SiteMinder

Parking fees Whether it’s self-parking or valet service, parking fees provide secure and convenient options for guests who arrive with their own vehicles. These fees can be tiered based on the level of service offered. They help mitigate the revenue loss from unsold rooms and encourage responsible booking behaviour.

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Ancillary revenue: Guide and examples for hotels

SiteMinder

Pet friendly services: As more travellers choose to vacation with their pets, pet-friendly services such as pet-sitting, grooming, or special pet menus can set a hotel apart. Parking and valet services: Offering parking facilities, especially in urban areas, is a practical necessity.

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Hotel robot: Development and uses in the hotel industry

SiteMinder

Dutch airline KLM is using a Facebook messenger chat service to send passengers booking confirmations, notifications, and boarding passes. This process is easily transferable to hoteliers who can maintain an ongoing dialogue with guests from the booking to check-out stages, and everything in between.

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Must-Have Features For A Restaurant Website

The Restaurant Times

Online bookings are a must-have for any restaurant website, as foodies increasingly rely on the internet for information. Aside from offering customers an easier booking process, online bookings benefit restaurants greatly. It helps in streamlining the booking process. Source: Shake Shack Website. Carefree Reservations .