SiteMinder

OCTOBER 11, 2022

Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Assistant front of house manager.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. Hotel manager. Of all the front of the house positions in a hotel, this is the most senior. The purpose of the role is to ensure that all guests receive high quality customer service. Hotel general manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72