Remove Back of House Remove Concierge Remove Customer Service Remove Facility Management
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Diverse careers in hospitality and tourism: match your talents

Les Roches

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

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A comprehensive overview of job positions within a hotel

SiteMinder

Of all the front of the house positions in a hotel, this is the most senior. The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Hotel management job positions.

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A guide to hotel departments, operational areas and building functions

SiteMinder

However, some of the positions you might expect to find at front of house can include: Receptionist. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Assistant front of house manager.