article thumbnail

Tech-Driven Hospitality Trends to Expect in 2024 and Beyond

Revenue Hub

Hotels that provide amenities such as strong, secure wifi, tech-inspired coworking lobbies, and off-hours guest experiences can appeal to this growing segment. Gen Z Is Shaking Up Guest Expectations Gen Z, which includes those born between 1996 and 2010, is expected to become the largest consumer group in the US by 2026 , at 82 million.

article thumbnail

How Hotels Can Embrace the Technological Age with Sugar Beach IT Director Shearvon Devenish

Larry Mogelonsky

Growing up in Saint Lucia, Devenish’s career in hospitality as an information systems manager included Hilton properties in Saint Lucia, Barbados and Venezuela before he joined Sugar Beach, A Viceroy Resort in 2010. Because of this, it means staff can focus on other services like improving overall guest satisfaction if executed well.

Budgeting 100