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Program Management Menu Planning Concierge Front of House Back of House POS Systems Maintenance Guest Satisfaction Hospitality Management Travel and Tourism More Related Topics >
article thumbnail

What is Hotel Management?

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40
Housekeeping Maintenance Article Concierge 40
article thumbnail

What is Hotel Management?

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40
Housekeeping Maintenance Article Concierge 40
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