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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

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Finding Dubai tourism careers that inspire you

Les Roches

Showcase your passion for travel, customer service skills, language proficiency, and any relevant industry-specific certifications or training. Work on your skills There are a lot of useful skills in the hospitality and tourism industry.

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Navigating management in the hospitality industry: Tips for success

Les Roches

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability.

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Hotel property management systems

Les Roches

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. It allows guests to make online reservations and check-in and check-out effortlessly.

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The best private island resorts you could work on

Les Roches

Transform your working life by joining the resort management teams of the world’s top private island resorts. They operate in the luxury tourism and hospitality sector, so they provide guests with services and facilities beyond what most regular hotels deliver. What kind of roles do private island resorts offer?

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Aiming for the top: Hotel manager salary and benefits

Les Roches

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.